Orla Finnegan
HR Consultant · 11-50
1 review written · 5.0 average
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Reviews by Orla Finnegan
★★★★★
The edge cases are where most HR tools quietly fall apart, so that's what I pay attention to. Running Freshteam across a handful of client accounts this past year, I've pushed it into some awkward corners: overlapping time-off policies for clients in different jurisdictions, custom onboarding task lists that need to behave differently per department, access permissions that get fiddly when a client's org chart doesn't fit neatly into a hierarchy. And honestly? It holds up better than I expected. A few of those scenarios required some creative workarounds (the permission logic isn't infinitely flexible), but the platform's documentation was good enough that I rarely had to raise a support ticket.
Where it genuinely shines is the recruiting-to-onboarding handoff. Clients love that new hires can complete paperwork before day one. The career site customization is quick and clean. If you're an agency managing HR infrastructure for growing clients, this is one of the more complete tools I've put my name behind.
