
Priya Holloway
Content Operations Manager Β· 201-1000
1 review written Β· 2.0 average
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Permissions and roles. That's where Brightspot has genuinely worn me down over the past year. Setting up access controls for different department contributors is not intuitive, and every time we onboard someone new, I'm digging through documentation that doesn't quite match what's actually on screen. The configuration layer feels like it was built for a developer, not someone managing a content team day to day.
To be fair, the editing experience itself is decent once you're past all that setup friction. Their support team has been patient with my questions. But if you're the one responsible for keeping permissions tidy across a growing group of contributors, expect to spend real time on it.