Rachel Dunmore
eCommerce Operations Manager · 1-10
1 review written · 5.0 average
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Reviews by Rachel Dunmore
★★★★★
Permissions. That's what sold me on staying here for the long haul. Five years ago, I handed a part-time contractor access to our product listings and held my breath. The staff account controls were specific enough that she could update inventory without touching anything financial. No horror stories, no accidental price wipes. That kind of granular control matters enormously when you're a small crew without a dedicated IT person watching over everyone's shoulder. The admin interface has only gotten cleaner over time, not cluttered the way some platforms go when they keep adding features.
Configuration across the store settings is genuinely well-organized. I know where everything lives, and after five years that familiarity runs deep, but even new hires find their footing quickly. My one mild frustration is that some of the more advanced permissions still require a higher-tier plan, which stings a little for a shop our size. Still, the overall experience of managing this thing day-to-day feels thought through in a way that honestly earns the loyalty.
