Rachel Nguyen
Account Executive · 1-10
1 review written · 5.0 average
Rachel Nguyen's favourite software
No favourites yet.
Reviews by Rachel Nguyen
★★★★★
Running deals from a cafe in Fitzroy at 7am, then jumping on a client call from my car an hour later, is just a normal Tuesday for me. What surprised me most when I first picked up Attio was how little the mobile experience felt like an afterthought. Most CRMs treat the phone app as a stripped-down consolation prize. This one actually works. Contacts load fast, notes sync the second I tap save, and I can pull up a full conversation history mid-call without fumbling through three menus. That matters when your whole team is spread across different time zones and nobody is ever sitting at the same desk at the same time.
My small team of six has been on Attio for just over three years now, and the remote workflow has only gotten tighter. The automatic email and calendar sync means I rarely have to log anything manually, which is where I used to lose hours every week. Custom attributes let us track the specific deal signals that matter to us, not whatever a generic template assumed we'd care about. The relational data structure took maybe a week to click, but once it did, I stopped wanting a traditional contact list ever again.
A couple of honest caveats: the automation builder occasionally requires a few more steps than feels necessary for simple tasks, and I wish offline mode were a bit more forgiving on slow connections. But neither of those things has made me look elsewhere. For a small team that lives on the go, Attio has been the most practical CRM I've used, and three-plus years in, I have zero plans to switch.
