Rupert Haldane
Head of Sales Operations · 201-1000
1 review written · 4.0 average
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Reviews by Rupert Haldane
★★★★★
Solid uptime. That's actually what sold the rest of our leadership team when I was making the case to roll this out enterprise-wide. About a year in now, and I can count the outages on one hand, with fingers to spare. For a platform carrying our pipeline data, helpdesk tickets, and invoicing all at once, that kind of reliability matters far more than any flashy feature. The bug history has been genuinely clean too. A few minor UI glitches early on, but their team patched them quickly and the 24/7 support in English made escalating straightforward.
The one gripe I'll flag honestly: the workflow automation builder occasionally misfires on complex conditional logic, and diagnosing why takes longer than it should. Not a dealbreaker, but something to budget time for if you're building anything intricate. Overall though, for an all-in-one platform at this price point, the stability alone justifies the switch from the patchwork of tools we had before.
