
Stella Kowalczyk
Development and Outreach Coordinator Β· 11-50
1 review written Β· 4.0 average
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Migrating off our previous CRM was something I had been quietly dreading for months. That old platform was clunky, donor tracking lived in three separate spreadsheets, and getting any kind of pipeline visibility required a lot of manual effort. Zoho CRM fixed almost all of that. The contact and deal modules mapped surprisingly well to how a non-profit tracks relationships and grant cycles, and the custom fields let me build workflows that actually reflect how our small team operates. Onboarding took a couple of weeks, not months, which I genuinely did not expect.