Trevor Gallant
IT Operations Manager · 1001+
1 review written · 5.0 average
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Reviews by Trevor Gallant
★★★★★
Eight weeks into an enterprise rollout and the integrations story has been the biggest win. RingCentral connected to our Salesforce instance, our Teams environment, and our ticketing system with almost no friction. That part genuinely surprised me given the scale we were working at.
The pre-built connectors are well-documented, and the API gave my team room to build the one custom hook we needed without a fight. Customer service has been responsive throughout. If you're managing a large deployment and worried about tool sprawl, their integration layer is the right answer.
