Ulrik Damgaard
RevOps Lead · 11-50
1 review written · 5.0 average
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Reviews by Ulrik Damgaard
★★★★★
Clicking around Creatio for the first time, I expected the usual CRM maze: buried menus, settings hiding inside other settings, a dozen clicks to get anywhere useful. That's not what happened. The UI is genuinely clean. Logical. The no-code visual designer sits right there in front of you, not tucked behind a developer panel. I can reshape a workflow before my morning coffee goes cold, and that matters enormously when our team is moving fast and priorities shift weekly.
Two years in, the day-to-day experience still holds up. I use the drag-and-drop pipeline view every single morning to triage deals, and it has never felt clunky or sluggish. Customizing fields, adjusting stage logic, spinning up a quick report: all of it happens through the same consistent interface. Nothing about how the platform looks or behaves has surprised me in a bad way. That kind of UI consistency is rarer than it should be. My sales colleagues, some of whom fought hard against switching from our old spreadsheet setup, adapted within two weeks. That says a lot.
The only thing I'd flag is that the marketplace add-ons vary a bit in how polished they feel compared to the core product. A couple I tried early on had slightly rougher interfaces that felt out of place. Creatio's own modules, though, are cohesive and well-thought-out. Customer support has been responsive whenever I've hit an edge case, which hasn't been often. For a growing startup where nobody has time to babysit a CRM, the fact that this thing mostly just works the way you'd expect it to is genuinely the headline.
