
Tim Hart
1 review written Β· 5.0 average
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Comment: Great and responsive Customer Service and Feature that helped us Grow Pros - Great Customer Service, quick and responsive. Able to answers questions, provide trainings, and help us improve our property - Features that helped us go to the next level of offerings - Including packaging, privileges, OTA integration, Yield Management - Fully web based and hosted solution Cons Our property does a fair amount of Day Event business, and handling these guests can be a little difficult. I would love a process to "Check Out" day guests and a quick and easy way to search for day guests accounts that have not been settled. Overall 5/5 Likelihood to Recommend 8/10 Return on Investment (ROI) 4.5/5 Customer Service 5/5 Ease of Use 4/5 Implementation/Onboarding 5/5