AS
1 review written · 1.0 average
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★★★★★
We switched to Infinisource for our payroll last October and have found the company to be severely understaffed. I submitted a question regarding UIA rates 3 weeks ago and still haven't received an answer. While you do have a dedicated customer service rep that person has to go to the tax department, implementation department, benefits department to get answers for you and those departments are way understaffed. I feel it would be a decent company if they would get their customer service act together!
