Doris Mashburn
1 review written · 1.0 average
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Reviews by Doris Mashburn
★★★★★
I never found a single trip that was less than I could purchase on my own, directly with the airline. Their initial charge for 1 year was $23.99. I just got hit for an annual renewal at a rate of $104.00. I have never and will never be using their services because they don’t cover my areas of interest for traveling. They said that I agreed to the renewal but I don’t recall that. I do know that I tried to cancel a couple months after the initial purchase and I couldn’t figure out how to cancel the service. But when this renewal charge was pending, I contacted them for a cancellation and refund and they did send me the confirmation so I could cancel but they informed me that they couldn’t give me a refund. Why is this, since I have never used their services and this charge is for this coming year. I was going to report this to the BBB but I couldn’t because even tho they receive payment in this country (USA), they are located in another country. I now wish I had used a different payment method and maybe I could get my refund through them. But I used CashApp and doubt that I’ll be refunded. I did fill out their online form, but I’m not very hopeful at this point. I will never use RatePunk and Iwill never recommend them to anyone.
