Lisa
DeleGate
1 review written · 1.0 average
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Reviews by Lisa
★★★★★
In the initial stages of going to TrackVia we incurred problems with a rather rude, none customer focused, insensitive 'boy' whom couldn't understand that the person he was dealing with in our company (the Director) had unfortunately had to take time off work due to family commitments and couldn't take their calls. In fact the exact words were 'if you cannot make a future call, it is imperative that you let us know ahead of time. We have many other customer appointments scheduled throughout the day, and a no show throws our schedule off....' We had hoped after reading reviews to go ahead with TrackVia and get a good working relationship with them as we have many customers who will in time be requiring their services/system.
