Rob Grigor
RNG+Internet
1 review written · 5.0 average
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Reviews by Rob Grigor
★★★★★
I+signed+up+for+a+reseller+package+with+Cloud+next+at+the+start+of+the+year.+At+first+I+was+a+bit+worried+as+the+price+was+so+low+and+it+is+important+to+me+that+my+domains+and+websites+are+not+going+to+disappear+overnight.+I+voiced+these+misgivings+to+Cloud+Next+who+assured+me+that+they+were+no+fly-by-night+company+and+were+here+to+stay.+They+also+gave+me+a+30+day+free+trial+instead+of+the+usual+7+days.+I+have+to+say+that+10+months+on+I+am+very+impressed+with+the+service+and+the+support+which,+in+my+opinion,+has+been+very+good+indeed.+Replies+to+support+tickets+are+very+quick+and+usually+to+the+point.+All+my+queries+have+been+answered+satisfactorily+thus+far.+Cloud+Next+uses+the+Heart+Internet+infrastructure+which+seems+very+robust+and,+as+a+reseller,+the+white+label+control+panels+and+webmail+are+excellent+for+my+needs.+The+only+issue+I+have+found+is+that+transferring+existing+sites+from+other+Heart+Internet+resellers+is+a+little+more+tricky+than+normal+but+this+is+a+small+issue.+I+am+surprised+that+there+are+some+one+star+reviews+here+advising+people+not+to+use+this+company.+In+my+experience+the+uptime+thus+far+is+well+within+the+99%+promise+and+I+have+seen+no+evidence+of+the+poor+service+or+"rip-off"+accusations+levelled+by+some+reviewers.+Time+will+tell+but+I+for+one+am+very+happy+with+Cloud+Next+who+provide+a+great+value+service+which+so+far+has+delivered+on+all+levels.
