Susan Snipes
1 review written · 4.0 average
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Reviews by Susan Snipes
★★★★★
Zenefits is a good concept, and for a business like mine (custom web design/development) is a natural fit. Overall, the system is decent, generally working well. The user experience could be improved (for example, I have both a master login as the admin and a user login as an employee of my company but it is not possibly to switch between these views/roles or even see that they exist.) The customer service is sometimes awesome: prompt and knowledgable. And sometimes not awesome: slow and little help from people who knew less than I did about health insurance requirements ? and I'm not in the industry. Overall, I recommend this product, if you're okay with a few growing pains.
