Christine Whatley
1 review written · 4.0 average
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Reviews by Christine Whatley
★★★★★
I must begin this review by stating the following: I used Net-Results on a trial basis and chose to skip the training as I wanted to see how intuitive it was (though I did tap the customer support team a few times). Furthermore, I am a former Pardot user and I also did a trial of HubSpot and GreenRope. For the sake of simplicity, my comments are in bulleted format. ' Customer support ' The customer support team blew me away; they were extremely helpful and responsive. They were also very open to feedback to improve the tool. ' Sales process - not overly aggressive (unlike others) but very accommodating and responsive ' Pricing ' in comparison to other platforms and based on my budget, Net-Results offers the best overall value. They don't nickel and dime you for `a la carte' features. ' User interface ' very intuitive for someone familiar with marketing automation but may require orientation for newbies ' Dashboards ' the right information, where you expect it, clear and easy to consume, and aesthetically pleasing ' Reports' pulling reports was intuitive but I could not find a way to pull extensive user reports (this is most likely due to waiving the training) ' Set-up ' Initial set-up was very straight-forward and very fast and required very little IT support. Frankly, in comparing it to my Pardot experience, I'm at a loss as to why a consultant was required to set up Pardot and why it took over a month to get Pardot up and running. ' Features ' my use was limited to the below: o Email & campaign builder - both were very easy to use and intuitive o Form builder ' I did not build any standalone forms but I did link an existing contact form to Net-Results and was amazed at how easy it was to connect ' Marketing automation workflows/trigger marketing and segmentation ' while I did not use these features during my trial I did peruse them and found them to be more user-friendly than Pardot's drip marketing builder.
