CEO
1 review written · 5.0 average
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★★★★★
Multi.function support/help desk service Very nice complex software that cover almost all needs our team has. Support email ticketing system and help desk software for collecting ideas and public support. Together with self-hosting system with possible CSS customization, ideal tool. Because of self-hosting solution, we from time to time face minor issues with functionality, fortunately support of UseResponse team is excellent and issues are almost instantly solved. Cons: No cons at all. Pricing is average in softwares of this category. Overall: Only positive experience. UseResponse is on of tools that works perfectly for our use-case and I may only recommend it.
