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isolved· Jul 31, 2019
★★★★★
Horrible payroll company. Sage switched to ISolved and we were never emailed with a new client number or login. We haven't been able to access our payroll or online account for the past two weeks. I tried processing payroll yesterday via phone and nobody from their company could help us. It took multiple people to even locate our account! It seems their team has been left in the dark with the switch from the old system to their new one. Payroll still hasn't been processed and I have been on hold AND waiting for a call back for the better part of an hour. Spent most of my day trying to get this fixed yesterday. We are leaving this company, because we can't do business under these conditions. This is a waste of our time and money. We do NOT recommend this company.