Stuart B
1 review written · 5.0 average
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Reviews by Stuart B
★★★★★
The staff at HaloServiceDesk are extremely pleasant to deal with. They all know their stuff and treat you as if you're their only customer. Nothing ever seems too much trouble. Implementing the system can require more planning than some off the shelf products, as there are so many features and links between different areas. You could implement the system yourself but we wanted to ensure we got it 100% right so we paid for consultancy and it was worth every penny. Fast. Flexible. Reliable. Feature rich. Always evolving. Value for money. Easy to use. Having worked in IT for almost 30 years I've used plenty of IT Helpdesk systems. In the past 10 years our company has reviewed and tested around 25 helpdesk systems and in my opinion nothing currently comes close to HaloServiceDesk. I would highly recommend the company and the product.
