John C
1 review written · 5.0 average
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Reviews by John C
★★★★★
We trialled HaloServiceDesk software after using Hornbill for sometime but disliked the overhaul changes they made so looked into changing our IT service desk Software. We came across HaloServiceDesk and began their trial that you can sign up for on their website. We were quickly impressed at how helpful they were in getting in contact with us and making sure that our requirements could be met. We tried a few other software's but ultimately we went with HaloServiceDesk because of their value for money compared to some other pricier software and most importantly the personal feel to every interaction with them throughout the whole process from making sure the trial was going well, through the implementation phase and the support we have received afterwards. We have even more recently implemented the software across 3 other departments, it’s not just for IT help desks which makes things a lot easier for all our departments keeping our information in one place.
