
Pamela O
1 review written Β· 5.0 average
Pamela O's favourite software
No favourites yet.
Reviews by Pamela O
β β β β β
We moved away from another ticket management system which had too many features for our needs, and was more designed for CRM. For the cost we find HaloITSM to be very productive for our business. The best thing is the ease of reporting, getting the data back out in easy to read formats. The previous system we using for this was extremely complex. Their support engineers are extremely efficient and professional, nothing is ever too much hassle.