Dave B.
1 review written · 5.0 average
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Reviews by Dave B.
★★★★★
“Loads of functionality/Needs time to adopt to new users” Overall: The overall experience was good. The tool is logical in its functionality however the setup and UOM process in conversions needs a lot of time and attention. Support is needed for a fairly long period of time and hard to come by. We definitely improved many of our legacy processes and converted them to proper logic using the tool! however, consistency of expected outcomes for billing and UOMs was problematic and required a lot of testing and back and forth to get them just right. Expect to spend some 2-3 months for proper configuration, training, testing, testing, and testing, before launching. This is NOT a rip and replaces type process Pros: The flexibility of the tool to do what you need with little need to customize a ton of coding! Reasons for Switching to Infoplus: The legacy system was old and not technically saavy for the future needs of our organization.
