Vale Sondergaard
Independent Sales Consultant · 1-10
1 review written · 5.0 average
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Reviews by Vale Sondergaard
★★★★★
The lead tracking pipeline is what pulled me in and kept me here. About six weeks ago I switched from a bloated spreadsheet I'd been babying for two years, and the first thing I tested was how LACRM handles lead stages. You can define your own custom stages, rename them to match exactly how I think about my sales process, and move contacts through with a couple clicks. No buried settings, no tutorials required. Each lead card surfaces the last note I wrote and the next task due, so nothing slips. For a solo operator juggling twenty-plus active prospects, that visibility is everything.
Customer service surprised me too. I had a question about a custom field setup and someone picked up the phone on the second ring. Actual human, no hold music, no ticket queue. At ten dollars a month I keep waiting for the catch. So far there isn't one.
