Vivian Okafor-Leblanc
Internal Communications Manager · 1001+
1 review written · 4.0 average
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Reviews by Vivian Okafor-Leblanc
★★★★★
Getting 400 employees onto a new video tool in a single quarter is the kind of project that keeps you up at night. Loom made the onboarding portion far less painful than I expected. The recording interface is intuitive enough that most people figured it out without a formal training session, which is almost unheard of for an enterprise rollout. Their getting-started resources are genuinely well-structured, short videos walking through each feature, nothing buried in a 40-page PDF. My team was producing and sharing async updates by day three.
The one real snag I hit was around admin controls. Managing permissions and organizing our video library across departments took more manual effort than I'd anticipated, and the support queue was slow during our setup window. Not a dealbreaker, but something to plan for if you're coordinating a large rollout. Overall, Loom does what it promises, and first impressions from staff have been solid. I'd call it a confident step up from the ad-hoc screen-share chaos we had before.
