Wibeke Strandgaard
Knowledge Management Specialist · 201-1000
1 review written · 5.0 average
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Reviews by Wibeke Strandgaard
★★★★★
The role-based permissions system in AnswerHub is genuinely the best I have worked with. Granular control over who sees what, who can post where, and who gets moderation rights took me about an afternoon to configure for a department of sixty-plus people, and I have barely touched it since. No weird edge cases breaking access for new hires, no manual cleanup every quarter.
Two years in, that feature alone justifies the cost for me. Customer service response times could be a little faster, but the product itself rarely gives them a reason to call.
