Wilfrid Archambault
Partnerships & Development Coordinator · 11-50
1 review written · 4.0 average
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Reviews by Wilfrid Archambault
★★★★★
Reliability was the first thing I checked obsessively after switching to Attio around six months ago. We'd been burned before. The CRM we had prior went down twice during critical donor outreach periods, which in a nonprofit context is genuinely painful. Attio has been rock-solid for us since day one. No unplanned outages I can recall, no data sync glitches mid-pipeline, and the few small bugs I noticed in the early weeks were patched quickly. Their status page is actually honest, which sounds like a low bar but it isn't.
The one gripe worth flagging: there was a brief stretch in month three where the email enrichment feature kept failing silently. No error message, just missing data. It took a support ticket and about four days to resolve. Not catastrophic, but for a small education-sector team with no dedicated IT person, that kind of quiet failure is stressful to diagnose. Overall though, I trust this platform. Uptime matters more to me than almost any feature set, and Attio earns that trust most of the time.
