
Yuen Seng Lim
Programs Coordinator Β· 11-50
1 review written Β· 5.0 average
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Edge cases and limitations are where most CRMs quietly fall apart. I hit a few with Simply over two years, like recurring invoices that didn't play nicely with certain non-profit grant cycles, and the Gantt view getting a bit sluggish on longer projects. Neither was a dealbreaker, and support resolved both faster than I expected.
For the price and the breadth of what you get, the rough edges are genuinely minor. The visual pipeline alone keeps my volunteer coordinators actually logging activity, which no previous tool managed.