Incident Management Software
When something breaks, fails, or goes wrong in your operation, the clock starts ticking. Incident management software turns chaos into a structured workflow: someone reports a problem, it gets logged with all the context, routed to the right person or team, and tracked from acknowledgement through resolution. You stop losing tickets in email threads or Slack messages. Instead, you get visibility into what's happening right now, who owns each issue, and how long things are actually taking to fix. The system lets you spot patterns across incidents, automate handoffs between teams, and link problems back to their root causes so you're not just putting out fires but preventing the next one. You also have an audit trail if something critical happens and you need to know exactly who did what and when. If you are after something more specific, have a look at our IT Management Software or Health and Safety Management Software categories.
OnPage automates incident notifications to mitigate human errors and enables rapid resolution of critical IT, healthcare or IoT incidents. Built around the incident resolution lifecycle, the platform enables organizations to get the most out of their digital investments… Learn more about OnPage.
D4H supports emergency response management in government, public safety, emergency management, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations worldwide. - Cloud-based emergency management software. - Extremely easy to use. - No-code… Learn more about D4H Technologies.
1st allows users to quickly report the details of a field event or damage, including location, date/time, asset info, and attach multi-media files (pictures, audio, and video). The application generates a field incident or inspection report, which is automatically sent for… Learn more about 1st Incident Reporting.
In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the… Learn more about PagerDuty.
24/7 Software is a leading provider of operations management software solutions for operations centers, including commercial properties, corporate, sports, and public entertainment venues. 24/7 Software provides real-time communications technology to promote security, increase… Learn more about 24/7 Software.
AlertOps empowers teams to collaborate in real-time to resolve business-critical incidents faster. We offer the most flexible and customizable solution, capable of addressing everything from basic on-call alerting to complex and unique enterprise challenges. Whether you have a… Learn more about AlertOps.
Appriss Retail provides artificial intelligence-based solutions to help retailers protect margin, unlock sales, and cut shrink. With more than 20 years of retail data science expertise, the company’s Software-as-a-Service (SaaS) platform generates advanced analytical insights… Learn more about Appriss Retail.
Blameless offers the only complete reliability engineering platform that brings together AI-driven incident resolution, blameless retrospectives, SLOs/Error Budgets, and reliability insights reports and dashboards, enabling businesses to optimize reliability and innovation. Learn more about Blameless.
BCG is a veteran owned US small business with over 35 years of experience in software, hardware, and systems engineering. BCG has three primary business areas - Maritime Simulation Solutions, Incident Management Systems, and Custom Hardware & Software Engineering. We have… Learn more about Buffalo Computer Graphics.
Case IQ is an advanced investigative case management software designed to help organizations manage, resolve, and prevent workplace incidents effectively. Tailored for HR departments, compliance teams, and risk management professionals, Case IQ simplifies the investigative… Learn more about Case IQ.
EcoOnline is a software company dedicated to making workplace safety and chemical management, as user-friendly and cost-efficient as possible. The company was founded in 2000 and currently has over 6000 customers and over 200 employees in Ireland, UK, Norway, Sweden, Denmark… Learn more about EcoOnline UK & Ireland.
emAPP is a Montreal-based enterprise mobile application development company which focuses on the design, development and deployment of apps to increase the productivity of professionals on the go. emAPP mobile technologies improves the ability for companies to enhance their… Learn more about emAPPetizer.
Everbridge, Inc. (NASDAQ: EVBG) is the global leader in critical event management and enterprise safety applications that automate and accelerate an organization’s operational response to critical events in order to keep people safe and businesses running faster. During public… Learn more about Everbridge.
FireHydrant: Taming the Flames of IT Incidents Forget the frantic scrambling – FireHydrant is here to revolutionize your incident management. We're the all-in-one platform that empowers teams to tackle disruptions seamlessly, from that initial niggling suspicion to the final… Learn more about FireHydrant.