What is OnPage?
OnPage automates incident notifications to mitigate human errors and enables rapid resolution of critical IT, healthcare or IoT incidents. Built around the incident resolution lifecycle, the platform enables organizations to get the most out of their digital investments, ensuring that sensors and monitoring systems have a reliable means to escalate abnormality alerts to the right person immediately. OnPage’s Alert-until-Read, escalation policies, redundancies, and scheduling algorithms ensure that a critical message is never missed. Infinitely more reliable and secure than emails, text messages and phone calls combined, OnPage reduces incident resolution time thereby improving productivity and advancing the digital operations of your business. From minimizing IT infrastructure downtime, to shortening response times of healthcare providers in life and death situations, Organizations that are heavily investing in digitization across their business and relying on OnPage for all their secure, HIPAA compliant, critical messaging needs. Learn more: www.onpage.com
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OnPage Reviews (44)
- ★★★★★36
- ★★★★★8
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
OnPage delivers reliable alert delivery that users consistently trust for critical 24/7 notifications. The app excels at getting through when it matters—it bypasses do-not-disturb settings on both iPhone and Android, persists until acknowledged, and integrates well with monitoring systems and ticketing platforms like ConnectWise and AutoTask. Users across healthcare, IT, and emergency services praise the speed of notifications and the ability to replace outdated pager hardware, plus they appreciate responsive customer support.
The main friction points cluster around notification sounds and interface design. Multiple users find the default alert tones too loud or jarring, with limited customization options. Some note that the app can be a battery drain on iPhones, and the web dashboard feels clunky to navigate. A few users mention occasional app hangs or slowness requiring logout/login cycles, though these seem infrequent. Scheduling features work well overall, though a couple of users want better integration with calendars like Outlook and easier schedule copying. One user noted pricing felt high for their needs.
Despite these minor complaints, the overwhelmingly positive reviews emphasize that OnPage solves the core problem: ensuring time-critical messages never get missed or lost in inbox clutter the way text and email do.
★★★★★
Monday, June 28, 2021
“What do you like best? Alerts me when needed. I…”
What do you like best? Alerts me when needed. I have never had a missed a page. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? Customers are taken care of when needed.
★★★★★
Monday, June 28, 2021
“What do you like best? I like that is works…”
What do you like best? I like that is works on my phone without taking up a lot of resources Review collected by and hosted on G2.com. What do you dislike? We have a rotating schedule of people on-call. It would be nice if I did not have to sign on and off for each shift. If there was a way so that the system know to notify me only on my scheduled days, that would be nice. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? It allows us to not worry about missing a page. The alerts are distinct and accurate.
★★★★★
Monday, June 28, 2021
“"Great customer service, good product" What do you like best?…”
"Great customer service, good product" What do you like best? OnPage is easy to use, serves its purpose well, and customer service is excellent. I called at 9pm on a weeknight for a technical issue and my call was returned very shortly after. Review collected by and hosted on G2.com. What do you dislike? There are sometimes glitches with any ios updates, doesn't seem to be the same thing for android users. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? We use OnPage for 24/7 paging at a birth centre. It allows incoming midwives to be able to get ahold of someone anytime.
★★★★★
Monday, June 28, 2021
“"Easy to use and effective for work" What do you…”
"Easy to use and effective for work" What do you like best? Notifications are very quick once help is needed. I've used this as an IT technician. When something goes down or assistance is needed somewhere notifications are sent to the whole team. Review collected by and hosted on G2.com. What do you dislike? I dislike the sound options. They sound quite alarming and can be awkward at the wrong time. Options to change the notification sounds would be nice. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? I've used this as an IT technician. When something goes down or assistance is needed somewhere notifications are sent to the whole team.
★★★★★
Monday, June 28, 2021
“What do you like best? I love how easy it…”
What do you like best? I love how easy it is to Bill. So much faster than my previous platform. Sign out and communication capability is also very helpful with the rest of my team. Really enjoying OnPage and recommend it to other Hospitalist practices. Review collected by and hosted on G2.com. What do you dislike? Finding diagnosis can be challenging. Also adding patients to my census requires a few steps. Review collected by and hosted on G2.com. Recommendations to others considering the product: Very user friendly. Cuts down on your time billing and communicating information. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? Communication with the team in a timely fashion.
★★★★★
Monday, June 28, 2021
“"OnPage works properly" What do you like best? The alert…”
"OnPage works properly" What do you like best? The alert noise is unmistakable on an iPhone, and they've reached agreement with Apple so you actually hear your pages when the phone is in "Bedtime" mode. Review collected by and hosted on G2.com. What do you dislike? The dashboard is awkward to navigate, but not impossible. Review collected by and hosted on G2.com. Recommendations to others considering the product: Allow plenty of time to become familiar with the interface. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? I'm part of a group which rotates on-call duty. The easy ability to swap days with others in the group is great for the rest of the business.
★★★★★
Monday, June 28, 2021
“"OnPage has allowed us to unburden the traditional belt pager…”
"OnPage has allowed us to unburden the traditional belt pager and use the phones that we always carry" What do you like best? Easily configureable, can set loudness of page (important when a spouse is sleeping) Review collected by and hosted on G2.com. What do you dislike? Is a battery hog on my iPhone, but that's expected since it's always connected Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? We were able to dump our traditional pagers and easily get alerted by both page to the phone and email when issues happen
★★★★★
Monday, June 28, 2021
“"ONPage always work as intended, that is why I rely…”
"ONPage always work as intended, that is why I rely on it in my every day work." What do you like best? The best thing I like about onpage is that it is going its job well, and that means that I can rest assured that using OnPage my client can get a hold of me in fast and reliable fashion. Review collected by and hosted on G2.com.What do you dislike? I dislike the sound it makes, maybe design can be restructured, and the end of the day it is all subjective. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? One main benefit-you can be reached directly or indirectly at the time you needed the most and it is very important.
★★★★★
Monday, June 28, 2021
“"Gets the Job Done" What do you like best? It…”
"Gets the Job Done" What do you like best? It can be annoying, but that's part of its job. Review collected by and hosted on G2.com. What do you dislike? It can be annoying, but that's part of its job. I hate the default sounds, I hate the constant alerting, sometimes I hate that it just works. I don't care for that it will bypass the setting for do not disturb. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? That we need constant reminders of alerts, OnPage provides this. Before OnPage our organization relied on text messages that may not have been delivered.
★★★★★
Monday, June 28, 2021
“"Quick notifications, often lots of typos, but overall effective paging…”
"Quick notifications, often lots of typos, but overall effective paging system." What do you like best? Available on my cell, compatible with my iwatch. Continues to notify until the message is viewed, which is helpful when I’m really busy. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? Patients have quick access when urgent questions or needs arise. Often can triage prior to sending to ED or Urgent Care.
