5quidhost Ltd
★★★★★ 4.6 · 48 Reviews
What is 5quidhost Ltd?
Tsohost have been providing high quality, feature packed web hosting services to the UK, and abroad, since 2003. Our consistently low prices and industry renowned customer support is what distinguishes us from the competition, and has been a contributing factor to our company's success and organic growth over the past 9 years. Tsohost offers a broad range of online services including cloud based shared hosting, low cost domains, SSL certificates, optimised virtual servers and fully managed dedicated servers, tailored to your needs.
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5quidhost Ltd Reviews (48)
- ★★★★★39
- ★★★★★4
- ★★★★★2
- ★★★★★2
- ★★★★★1
Review Summary
Generated using AI from real user reviews
5quidhost delivers strong, consistent customer service but has experienced notable deterioration since a 2016 ownership change, and reliability issues emerge in budget-tier plans.
The overwhelming majority of users praise fast support response times—many citing replies within 30 minutes to an hour—and describe staff as patient, knowledgeable, and helpful with non-technical customers. Users repeatedly highlight good value for money and reliable uptime. Long-term customers report years of trouble-free service, and the platform generally performs well for basic hosting needs.
However, a small number of users report significant problems. One long-standing customer noted support degraded sharply after the February 2016 takeover by Paragon Internet. Another experienced a server failure causing two days of downtime and warns against the service for mission-critical sites. A third detailed ongoing issues with shared hosting stability, speed, and unresponsive troubleshooting—though this user's complaint about FTP timeouts being blamed on their ISP suggests diagnostic disagreements rather than clear service failures. One reviewer flagged pricing as increasingly expensive relative to competitors.
For straightforward hosting with strong personal support, 5quidhost remains well-regarded. Budget-conscious buyers should verify resource limits and uptime guarantees apply to their use case before committing.
★★★★★
Tuesday, March 29, 2016
“Used to be fantastic, but since takeover by Paragon Internet…”
Used to be fantastic, but since takeover by Paragon Internet in Feb 2016 support has become terrible. I have found another supplier and would advise anyone else to do the same.
★★★★★
Friday, August 14, 2015
“Beyond brilliant, this lot. Highly recommended.”
Beyond brilliant, this lot. Highly recommended.
★★★★★
Tuesday, December 3, 2013
“I'm new to this. Steep learning curve but so far…”
I'm new to this. Steep learning curve but so far 5quidhost have been very helpful.
★★★★★
Tuesday, November 26, 2013
Lorna Bateman Embroidery“I have nothing but praise for the company! Top service…”
I have nothing but praise for the company! Top service whenever I have queried anything or needed help. More than happy to recommend!
★★★★★
Monday, September 30, 2013
“These guys are by far the best hosting company I…”
These guys are by far the best hosting company I have ever used. Their customer services is top-notch. Replies come within minutes and if you are not technically minded they are more than happy to help you set stuff up. Highly recommended!
★★★★★
Thursday, September 26, 2013
Homecameras.co.uk“Great hosting company, used them for many years! Never had…”
Great hosting company, used them for many years! Never had any problems and if there was, they always resolved it very quickly. Great guys, highly recommended!
★★★★★
Wednesday, September 18, 2013
We Buy Waste Oil“Quite honestly the best customer service I've ever come across.…”
Quite honestly the best customer service I've ever come across. Incredibly helpful, patient and efficient.
★★★★★
Tuesday, September 17, 2013
“Very fast and helpful customer service. Good value hosting.”
Very fast and helpful customer service. Good value hosting.
★★★★★
Thursday, September 12, 2013
Locksmithbristol.co.uk“Excellent hosting and support service - typically I get a…”
Excellent hosting and support service - typically I get a support response with the solution in 30mins to an hour which is unparalleled.
★★★★★
Thursday, September 5, 2013
Designevoked.com“Fantastic service, always quick and happy to solve issues. These…”
Fantastic service, always quick and happy to solve issues. These hosting plans are truly great value, if you want reliable hosting 5quidhost is your answer. I would prefer a log in from the main website for payments. BUT so far emails have always led to the correct and secure website. I would also prefer a more familiar Paypal option, however I understand this can be problematic for businesses.