cloudabove
★★★★★ 5.0 · 210 Reviews
What is cloudabove?
Performance focused Personal web hosting with unparalled, five star support based in the UK
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cloudabove Reviews (210)
- ★★★★★210
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Review Summary
Generated using AI from real user reviews
Cloudabove delivers exceptionally consistent service across customer support, reliability, and value—all 50 reviews award 5 stars with no critical complaints.
Users praise responsive support staff above all else. Reviewers repeatedly highlight fast response times, often measured in minutes to hours rather than days, and describe team members by name (Ryan, Alex, Ashley, Steve) as knowledgeable, patient, and willing to solve problems that extend beyond pure hosting issues. Migration from other providers is a common theme, and users consistently credit Cloudabove's hands-on approach to making the transition smooth and stress-free. Several mention recovering quickly from security incidents or outages. Long-term retention is notable—many customers report 5+ years with the company, some since it operated under a previous name.
Pricing appears competitive without hidden charges—users mention good value relative to larger competitors and appreciate transparent billing. Environmental credentials (carbon offsets and tree-planting) also resonate with some customers. Technical performance receives steady praise, with mentions of fast servers and reliability, though one user notes Cloudabove does not host Windows-based solutions.
The only substantive limitation visible is the absence of Windows hosting support. Otherwise, these reviews present an uniformly positive picture with no trade-offs or dissatisfaction mentioned across the sample.
★★★★★
Thursday, November 20, 2025
“By far the best customer service we have had from…”
By far the best customer service we have had from any company, really exceptional levels of service. Well priced with a range of hosting options, a superb in-house control panel and green credentials to boot. Very highly reccommended!
★★★★★
Wednesday, January 15, 2025
“If you are looking for ethical friendly webhosting with people…”
If you are looking for ethical friendly webhosting with people who care about the environment and are really willing to help you solve problems, look no further.
★★★★★
Thursday, September 5, 2024
“I chose to migrate my website and email to Cloudabove…”
I chose to migrate my website and email to Cloudabove when my existing host tipped me over the edge with their (lack of) customer support. The migration process was swift, efficient and accompanied excellent hand-holding by the support team. This review is written fairly soon after changing, so it doesn't cover long-term use, but so far I have nothing but praise for Cloudabove.
★★★★★
Sunday, December 17, 2023
“Excellent Service. Quick responses and a great price!”
Excellent Service. Quick responses and a great price!
★★★★★
Wednesday, April 27, 2022
“I always get excellent service from these guys, they reply…”
I always get excellent service from these guys, they reply promptly to my emails and always sort things out for me in a fast and friendly way, thanks!
★★★★★
Tuesday, March 29, 2022
“Brilliant customer service and rapid response times from a technically…”
Brilliant customer service and rapid response times from a technically adept team who always go the extra mile. Cloudabove are in a class of their own in this sector. Highly recommended.
★★★★★
Saturday, March 5, 2022
“Can't recommend these guys enough. The personal and always friendly…”
Can't recommend these guys enough. The personal and always friendly service is second to none. Always helpful, always responsive. Absolute legends.
★★★★★
Tuesday, January 4, 2022
“By far the best web hosting company I've had the…”
By far the best web hosting company I've had the pleasure of dealing with. Small enough to be personal yet large enough to provide the proper infrastructure and support I need.
★★★★★
Monday, November 8, 2021
“I have been using Cloudabove for around 9 years. They're…”
I have been using Cloudabove for around 9 years. They're the only hosting provider I'll work. The support and services CloudAbove offer is nothing compared to other providers. Recommend them because of their customer service support team, structure and pricing tariffs! I wouldn't host anywhere else. I have successfully referred many SMEs to their services.
★★★★★
Thursday, October 21, 2021
“The support team are so incredibly helpful and tolerant! There…”
The support team are so incredibly helpful and tolerant! There is nothing that is too much trouble.... Would highly recommend moving everything across to Cloudabove
