What is Flywheel?
Flywheel helps creatives do their best work through a series of well-designed products and resources, including its namesake product, a delightful Wordpress hosting platform, and Local by Flywheel, a fuss-free local development application. The company is laser-focused on crafting sleek and simple tools that allow users to quickly build, launch, and manage any (and all!) of their WordPress sites. From small agencies to giant clients, Flywheel products have helped over 100,000 people scale their business on the WordPress platform.
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Flywheel Reviews (2)
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Flywheel receives starkly contradictory feedback from these two users, making it impossible to establish what a typical experience looks like. One reviewer reports pathetic support and unresolved critical issues, while the other praises amazing customer service, fast responses, and knowledgeable staff who go beyond standard support—including personal training calls and free site migration from competitors.
Both reviewers do agree on one thing: the admin panel is simple and straightforward. Performance is also highlighted positively in the one detailed account, with the reviewer noting lightning-fast speeds and no apparent need for additional CDN services.
The dramatic split suggests that Flywheel's experience may depend heavily on which support team member you reach, the nature of your issue, or circumstances not visible in these reviews. For business buyers, this inconsistency is a significant red flag. You should dig deeper into support quality and response times before committing, particularly if you anticipate needing help with critical issues.
★★★★★
Thursday, September 15, 2022
“Support is pathetic, don't hold your breath waiting for them…”
Support is pathetic, don't hold your breath waiting for them to resolve a critical issue.
★★★★★
Monday, August 12, 2013
Paradigma Digital“I just switched some of my websites from a shared…”
I just switched some of my websites from a shared account at Hostgator over to a managed wordpress hosting at Flywheel. I can only say... WOW!!! I found my perfect hosting. Their customer service is amazing. They respond quickly and stay with you until they help you out. They moved my site for free from Hostgator in no time at all. After I made sure everything was working right, and it was, the switchover was easy and quick. Next week they are calling me to teach me all the in and outs. A personal call! Great customer service is much more that being available 24/7 but actually having knowledgeable people that can help you without handing you over to someone else. Their admin panel is gorgeously simple and straightforward. And the speed is, well, lighting fast. No CDN needed (they offer it if you need or want one). My experience has been so amazing with Flywheel that they just became my new home for my websites. I am sure many other companies are great, but I need not look any further as Flywheel is my perfect hosting.