What is FORTRUST?
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts. Visit www.ironmountain.com for more information
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FORTRUST Reviews (4)
- ★★★★★4
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
FORTRUST delivers consistently excellent service across all four reviews, with no significant criticisms raised.
Users praise the company's responsive customer service above all else, describing staff as professional, courteous, and proactive. One reviewer noted that FORTRUST detected a network outage and called them before their own monitoring alerts fired—a concrete example of the attentiveness customers value. Another mentioned using FORTRUST across multiple companies over years, citing only positive experiences. The facility itself earns recognition for being top-notch and impressing visiting vendors compared to local competitors.
A few users highlight specific offerings like FORTRUST's module solution, which they found valuable enough to deploy across multiple locations. Long-term retention is evident—one customer has stayed since 2012, another for four years—suggesting satisfaction translates to loyalty. No negative themes emerge in any review. The feedback is uniformly positive, focusing on the quality of support, staff professionalism, and how FORTRUST handles the operational details that matter in colocation services.
★★★★★
Monday, August 5, 2013
Falcon Discovery“We have used ForTrust now for 4 years, and have…”
We have used ForTrust now for 4 years, and have nothing but great things to say about the facility and the staff. The site is top-notch and the employees are professional yet personable. We are always treated well and when we bring vendors on site they are always impressed with ForTrust over the other local Colo's. If your business depends on your data center, which most do, ForTrust is who you want in your corner.
★★★★★
Wednesday, July 31, 2013
Everyone Counts, Inc.“I have used Fortrust at two different companies now and…”
I have used Fortrust at two different companies now and they not only have a great facility, but more importantly excellent customer service. The Fortrust team is extremely responsive and goes out of their way to service clients. We've been a customer at my current company since December of 2012 and have had nothing but positive experiences.
★★★★★
Friday, July 26, 2013
Qualtrics“We have been using Fortrust as one of our colocation…”
We have been using Fortrust as one of our colocation sites for a little less than a year, and I only have good things to say about them. Of our multiple datacenters, I can easily say that they are far and above the best colocation providers I have ever worked with. We liked their module solution so much that we are using it in a second location, managed through Fortrust as well. Their customer service is absolutely amazing. Whenever I need help with something, whether that's remote hands, help while I'm at the datacenter, or even just getting technical advice, Fortrust is always courteous and prompt. I have made the comment many times to my co-workers that I wish customer support at my other datacenters was on-par with Fortrust. In colocation, it's the small things that matter, and Fortrust does this very well. Recently we had one of our firewalls fail on us. Fortrust noticed the outage, and immediately called me to let me know they saw a link-loss on one of our network drops. I received the call even before my own alerts went off. Because of their outreach, we had the machine up and running in a matter of minutes. It's customer service like this that keeps us incredibly happy as customers. Overall, I can't recommend Fortrust enough. Everytime I deal with them, be it over the phone, through email or visiting the Denver facility, it's always a very positive experience. If you're looking for a datacenter that truly cares about you, and does their best to keep you and your servers happy, definitely get in touch with Fortrust.
★★★★★
Wednesday, July 17, 2013
ReadyTalk“Fortrust knows customer service, and they provide world class support…”
Fortrust knows customer service, and they provide world class support and service. 5/5 stars!