Landon Orr
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1 review written · 5.0 average
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Reviews by Landon Orr
★★★★★
We have been using Fortrust as one of our colocation sites for a little less than a year, and I only have good things to say about them. Of our multiple datacenters, I can easily say that they are far and above the best colocation providers I have ever worked with. We liked their module solution so much that we are using it in a second location, managed through Fortrust as well. Their customer service is absolutely amazing. Whenever I need help with something, whether that's remote hands, help while I'm at the datacenter, or even just getting technical advice, Fortrust is always courteous and prompt. I have made the comment many times to my co-workers that I wish customer support at my other datacenters was on-par with Fortrust. In colocation, it's the small things that matter, and Fortrust does this very well. Recently we had one of our firewalls fail on us. Fortrust noticed the outage, and immediately called me to let me know they saw a link-loss on one of our network drops. I received the call even before my own alerts went off. Because of their outreach, we had the machine up and running in a matter of minutes. It's customer service like this that keeps us incredibly happy as customers. Overall, I can't recommend Fortrust enough. Everytime I deal with them, be it over the phone, through email or visiting the Denver facility, it's always a very positive experience. If you're looking for a datacenter that truly cares about you, and does their best to keep you and your servers happy, definitely get in touch with Fortrust.
