What is FreshBooks?
At FreshBooks, we build cloud-based accounting software designed around the needs of self-employed professionals, freelancers, and small service-based businesses. Since launching in 2003, we've focused on making accounting genuinely approachable for people who didn't go into business to wrestle with spreadsheets, and today we support millions of users across more than 160 countries. Our platform covers the essentials you need to get paid and stay organized, including professional invoicing, online payments, expense tracking, time tracking, project management, and straightforward financial reporting. We also offer double-entry accounting tools, bank reconciliation, and 1099 contractor tracking for US customers, alongside a mobile app that lets you run your business from anywhere.
We offer tiered monthly subscription plans built to grow with you, from solo freelancers sending a handful of invoices to established firms managing multiple team members and clients. Our integrations ecosystem connects FreshBooks with tools you already use, including Stripe, PayPal, Square, Gusto, HubSpot, Shopify, and hundreds more, so your workflows stay connected without the manual busywork. What sets us apart is our focus on service-based businesses and the people behind them: award-winning customer support based in North America, an interface designed for non-accountants, and features like proposals, retainers, and client self-service portals that reflect how modern service businesses actually operate. Whether you're a consultant, designer, contractor, agency owner, or accounting professional supporting clients, we're here to help you spend less time on paperwork and more time doing the work you love.
FreshBooks Key Features
- Recurring Billing
- Expense Import & Tracking
- Invoices & Billing
- Time Tracking
- Project Time Tracking
- Automatic Late Payment Reminders
- iPhone App
- Android App
- Deposits
- Partial Payments
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FreshBooks Reviews (14)
- ★★★★★12
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
FreshBooks earns overwhelming praise from users for making accounting accessible to non-accountants. Across nearly all reviews, users consistently highlight that the platform is intuitive and easy to learn, with clean invoicing features that save time through automation and customization. The mobile app receives particular mention for letting users track expenses, upload receipts, and collect payments on the go. Cash flow visibility, expense tracking, and payment reminders are valued features that help users stay organized and get paid faster.
The few criticisms are minimal. Two reviewers rate it 4 out of 5 stars instead of 5, though both remain positive—one simply calls it "user friendly and efficient," and the other praises its pricing for small businesses without elaborating on shortcomings. Support quality and reasonable pricing are mentioned as strengths, and integrations with payment gateways like Stripe and PayPal are noted as helpful. No reviewer identifies specific problems, missing features, or pain points, making it difficult to assess what might frustrate potential customers. For small business owners and freelancers seeking straightforward financial management without accounting expertise, this software appears to deliver across invoicing, expense tracking, and cash flow monitoring.
★★★★★
Wednesday, April 22, 2026
Senior Field Service Engineer“FreshBooks has transformed the way to monitor and manage our…”
FreshBooks has transformed the way to monitor and manage our finances helping us gain a better grip on all financial activities. Thanks to its incredible features, FreshBooks has made invoicing and budgeting so easy and accurate for us. It has also helped us to gain better view and control over how we are utilizing our financial resources.
★★★★★
Tuesday, June 24, 2025
“FreshBooks has been a key product in our business helping…”
FreshBooks has been a key product in our business helping us to manage our finances from sending our invoices for collecting payments to budgeting and controlling how we spend our financial resources. FreshBooks has given us a great experience in ensuring we have a clear control over our cash flow.
★★★★★
Friday, June 20, 2025
“Very easy to understand and use—even if you don’t have…”
Very easy to understand and use—even if you don’t have an accounting background. Invoicing is quick, professional-looking, and can be customized. Helps track time and expenses efficiently, which is helpful when working on multiple small projects. Good mobile app for on-the-go usage.
★★★★★
Friday, June 20, 2025
“"A user friendly and efficient platform that simplifies our daily…”
"A user friendly and efficient platform that simplifies our daily operations"
★★★★★
Wednesday, June 18, 2025
“FreshBooks is incredibly user-friendly — perfect for those without an…”
FreshBooks is incredibly user-friendly — perfect for those without an accounting background. The invoicing system is clean and customizable, with options to automate recurring invoices and send reminders for overdue payments. The mobile app is powerful, making it easy to upload receipts, track time, or check reports on the go. The integration with payment gateways like Stripe and PayPal helps me get paid faster.
★★★★★
Tuesday, May 20, 2025
“Easy to use, great support, reasonably priced.”
Easy to use, great support, reasonably priced.
★★★★★
Thursday, April 3, 2025
“It's awesome and it's pricing plans favors even small businesses.…”
It's awesome and it's pricing plans favors even small businesses. The experience was good and worth all the efforts.
★★★★★
Tuesday, October 22, 2024
“Planning invoices and making my own reports are two of…”
Planning invoices and making my own reports are two of FreshBooks' most appealing features. Even individuals without accounting background will find its user interface to be straightforward and simple to use, making financial management a joy. In addition to keeping track of spending, I am also adept at managing invoices and generating financial reports; our company has also been successful in performing sales tax computations. I really enjoy how you can sync your bank transactions so you always know when your accounts are up-to-date. The most time-saving feature is the ability to collect payments immediately from the invoice.
★★★★★
Tuesday, October 22, 2024
“FreshBooks has transformed the way to monitor and manage our…”
FreshBooks has transformed the way to monitor and manage our finances helping us gain a better grip on all financial activities. Thanks to its incredible features, FreshBooks has made invoicing and budgeting so easy and accurate for us. It has also helped us to gain better view and control over how we are utilizing our financial resources.
★★★★★
Friday, September 6, 2024
“Managing our financial health has been so easy with FreshBooks.…”
Managing our financial health has been so easy with FreshBooks. It allows us to track our cash flow which allows us to get useful financial insights that we need to maintain a healthy financial situation. It also makes it so easy to generate customized invoices to collect monthly payments from our clients
