What is MyTrueHost?
**MyTrueHost.com** is the biggest international hosting and domain backbone has been working since 2011 and successfully covered almost all the countries. We are located in Pittsburgh, USA and our servers are located in Florida, USA. Connecting with us means allow your potential customers to get the fastest possible connection to your site, without any hassle. Our cutting edge technology and pocket friendly solutions in web hosting make us pioneers in providing sustained service to all our customers. Talking about our server configuration, we always use advanced GenuineIntel Intel(R) Core(TM)2 Duo CPU E7400 @ 3.5GHz / 32GB RAM with 1000MBPS ETH port for giving optimum and quick service. Aside this, there are many reasons why you should host with us, which set us apart from the rest.
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MyTrueHost Reviews (58)
- ★★★★★38
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★18
Review Summary
Generated using AI from real user reviews
MyTrueHost receives sharply divided reviews with strong support from long-term customers but serious concerns from others. The bulk of five-star reviews praise responsive customer support, affordable pricing, and reliable uptime, with many users reporting problem resolution within minutes and confidence in 24/7 availability. However, a consistent group of one-star reviewers report data loss, account suspension, and unresponsive support—claims that directly contradict the positive accounts.
The complaints cluster around three serious issues: domain deletion and non-refund on renewal failures, website suspension for traffic spikes without warning, and alleged data loss or hacking. Some reviewers describe support becoming unhelpful once issues escalate, with one noting waits of 1–2 hours for chat assistance. A few one-star reviews question the legitimacy of the positive feedback itself.
Users who stay long-term (multiple years) tend to be satisfied and recommend the service, particularly praising named support staff. However, the pattern of negative reviews alleging lost domains and deleted content without adequate recourse suggests serious billing or security practices that warrant investigation before purchase, especially for mission-critical sites.
★★★★★
Wednesday, August 16, 2023
“MyTrueHost.com truly excels in customer support! Their team's responsiveness and…”
MyTrueHost.com truly excels in customer support! Their team's responsiveness and expertise are unparalleled. Whether it's a technical query or a concern, they address it promptly and effectively. I've been consistently impressed by their dedication to resolving issues and ensuring customer satisfaction. Their live chat support is quick and helpful, making problem-solving a breeze. It's clear that they prioritize their customers, going the extra mile to assist in every way possible. With MyTrueHost.com, I've experienced a level of support that's rare to find. If you're seeking a hosting provider with exceptional customer service, look no further – MyTrueHost.com is the way to go!
★★★★★
Monday, October 12, 2020
“Full star just for your genuine and great hosting services.…”
Full star just for your genuine and great hosting services. Impressed with so affordable, but effective plans hosted and run my website without any error. Very impressive and will surely send more clients to you! Regards
★★★★★
Tuesday, September 15, 2020
“MyTrueHost Canada is one of the best companies not just…”
MyTrueHost Canada is one of the best companies not just serving in Canada, but Australia, USA, India, UK and other parts of the world. This is the best service provider can manage all of your hosting and domain needs under one roof which will save you time and money. Also, it allows to help with your marketing efforts in the long run. You guys are amazing. Thanks
★★★★★
Wednesday, February 12, 2020
“I have been with Mytruehost for around two years and…”
I have been with Mytruehost for around two years and in many different moments I needed some support. They were ALWAYS so helpful and kind, no words to describe how well they deal with clients!
★★★★★
Tuesday, January 14, 2020
“I have used Mytruehost.com for about 2 years now and…”
I have used Mytruehost.com for about 2 years now and have been very happy with them. I have registered multiple domain names with them also. Their support is always very friendly and helpful. Their evening and weekend support a few months ago has gives me a lot of confidence in their customer focused approach. The reliability of their hosting has always been excellent and I have been very impressed with the value adds that the hosting packages come with.
★★★★★
Tuesday, January 14, 2020
“I have used MyTrueHost for over a year now and…”
I have used MyTrueHost for over a year now and their support team is amazing, Ben assist me with php issue and wordpress error today, he know exactly what he was doing and got the matter solved within minutes. 5 out of 5 star to Ben....
★★★★★
Thursday, October 17, 2019
“We have to laugh at all the 5 star reviews…”
We have to laugh at all the 5 star reviews because they are all fake. The truth about MyTrueHost is that this hosting company cant be trusted as far as you can throw them. First off they love to play games and lie about their services. First off they are not 24/7 support. The second you get into the only way to contact them is via a chat window, 99% of the time you left on hold with no on responding. Open a ticket, be prepared to put up with their constant lies and incompetence. They will kill your domain immediately the day that the bills due and will take over a week to get it back and the entire time they give lies and excuses. They are a wanna be company that plays games and everything about MyTrueHost is fake. Just do a whois on mytruehost.com. you'll get some fake address in PA. Then place that address in Google Maps, you'll see its a run down ghetto in PA. They have to lie and decieve their customers because thats all they are a bunch of lying crooks.
★★★★★
Monday, July 8, 2019
“Don't ever choose hosting from this website. I have hosted…”
Don't ever choose hosting from this website. I have hosted my site here from last 3 year and now they have deleted all my content due to some technical issue. So very very poor service.
★★★★★
Monday, June 24, 2019
“How good this service is. When you are an old…”
How good this service is. When you are an old pro like me :roll:, you will have been around the block more than once. If you can think you can find a host with ZERO flaws, well then I would like to meet them! I currently have a reseller account that is saving me over $100 a month on hosting fees, and I have tons of space left for more sites! If you want a real hosting account, Mytruehost is the place to go! And I'm not even a spokes model: lol:
★★★★★
Monday, February 25, 2019
“Since the company setup a server for my site, it…”
Since the company setup a server for my site, it has a few problems and I report them all. They took a serious part of my report. They really fix them up still it run perfect and made me happy. Now, today about 1 year, my website haven't been a downtime and if there's one, it will not be more than 5 min. Their tech support respond speed is exactly 15 min or less.
