NexTraq
★★★★★ 1.0 · 4 Reviews
What is NexTraq?
No description yet for NexTraq.
Alternatives to NexTraq
Cheetah Software Systems, Inc.SpotlightCheetah is one of the world’s most advanced operational dynamic logistics platform. It is the only operations solution that not… Learn more about Cheetah Software Systems, Inc..
ElasticRouteSpotlight"ElasticRoute is a heuristic based route planning and optimization algorithm that solves the vehicle routing problem for large… Learn more about ElasticRoute.
Expert MarketSpotlightExpert Market US helps American businesses grow by providing highly competitive quotes from leading suppliers of office… Learn more about Expert Market.
WorkWave Route ManagerSpotlightCut down on operating costs, reduce mileage, and improve customer service with Workwave's web-based route planning software… Learn more about WorkWave Route Manager.
Circuit Routing LtdInstant route planning. Deliver up to 30% faster. Save on gas. Avoid heavy traffic. Plan routes for multiple drivers Take… Learn more about Circuit Routing Ltd.
Detrack Systems Pte LtdDetrack Systems is born out of a simple philosophy; that with the smart use of technology, last mile deliveries can be a happy… Learn more about Detrack Systems Pte Ltd.
ExtenDataWe track things for people who care by extending operational efficiency with visibility and tracking solutions. ExtenData’s… Learn more about ExtenData.
Mapline Inc.Mapline is the easiest mapping solution on the planet! Businesses around the world use Mapline to plot their Excel spreadsheet… Learn more about Mapline Inc..
MyRouteOnlinehttps://www.MyRouteOnline.com is an advanced web application for routing purposes that can serve different types of users with… Learn more about MyRouteOnline.
OptimoRouteOptimoRoute plans and optimizes routes and schedules for deliveries and mobile workforce. We are committed to bringing the… Learn more about OptimoRoute.
NexTraq Reviews (4)
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★4
Review Summary
Generated using AI from real user reviews
NexTraq has severe problems with service reliability, customer support, and contract practices that warrant serious caution.
Users consistently report that GPS units fail to work reliably, with some trackers non-functional throughout multi-year contracts. One customer was trapped in a three-year agreement with broken equipment and described customer service as rude and unable to resolve issues despite hours on the phone. Another experienced a five-day outage with inconsistent explanations from support staff.
Beyond product issues, the company's contract terms appear heavily weighted in its favour. One reviewer signed what they thought was a monthly service agreement only to discover a long-term contract buried in fine print. When that customer faced business hardship and cancelled, NexTraq hired lawyers to pursue over $3,200 in penalties despite only $400 in back payments owed. Multiple users report feeling locked into agreements they didn't fully understand.
All four reviews rate the company at one star and recommend avoiding it entirely. The consistent themes—broken equipment, poor support responsiveness, and aggressive contract enforcement—suggest structural problems rather than isolated incidents.
★★★★★
Wednesday, May 30, 2018
“NexTraq is a company NOT to tangle with. Their selling…”
NexTraq is a company NOT to tangle with. Their selling practices are deceptive at best. We have all gotten roped into the FINE PRINT with someone in the past. Be VERY careful with NexTraq. I signed up for monthly service with them. I signed papers for the trackers but was unaware that I was signing into a long-term contract. Unfortunately, we faced a decline in business and couldn’t afford to pay the high monthly fees, so we had no choice but to cancel the service. Because of our already terrible hardship, they hired a law office to chase me down for over $3200 in breach of contract! I owed only $400 in back payments! They are threating to take me to court and for NOT being able to afford to pay their monthly amount. They are a deceptive greedy company. Please READ all their FINE PRINT and consider WHO your buying from before you sign up with them!
★★★★★
Thursday, March 22, 2018
“For 5 days our Nextraq has not worked and they…”
For 5 days our Nextraq has not worked and they keep giving us some bullshite story about not being able to communicate with ATNT it a crap story because some of our trucks are working and some are not. Go somewhere else to get your fleet tracking.
★★★★★
Tuesday, January 30, 2018
“I have tried very hard to get them to fix…”
I have tried very hard to get them to fix my GPSunits. They do not work and they never have fixed them. There customer service is horrible. The are rud on the phone. You will be on the phone for hours and even after that nothing gets resolved. They got us hooked on a 3 year contract and during that time there units did not work. I would never recommend them to anyone.
★★★★★
Friday, August 14, 2015
“horrible to work with company. their service is beyond bad.…”
horrible to work with company. their service is beyond bad. stay away from this company.
