What is SkyToaster?
Founded in 2010, SkyToaster started with one mission, to make hosting easy for everyone. SkyToaster now has customers around the world who bring their creations to life through our hosting platform. We provide quality website hosting products that meet a variety of needs. Service Customer service is always our number one priority. Experienced server admins respond to support inquiries quickly. From email setup to SSL configuration, our support staff will take the time to your specific needs. Support All of our products include full server management. We maintain the server hardware, the operating system, server updates and much more. We manage the infrastructure so you can focus on your website. Products Whether you need to host a personal blog or a large business site, we have a hosting product that will fulfill all of your needs. All of our hosting products include cPanel for industry leading account management, Softaculous for one-click installations and KernelCare for rebootless kernel updates.
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SkyToaster Reviews (5)
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Review Summary
Generated using AI from real user reviews
SkyToaster's reputation has sharply divided between loyal long-term customers and those experiencing recent service decline.
Four of five reviewers praise the hosting as fast and stable, with particular emphasis on exceptional support staffβPatrick and Sal are mentioned by name across multiple reviews as knowledgeable and responsive. Customers highlight the team's willingness to provide custom solutions and their active participation in technical communities like VPSBoard and MODX forums. Those who've consolidated their sites onto SkyToaster describe genuine consolidation benefits and cite going "above and beyond" to justify long-term loyalty.
However, one 1-star review presents a starkly different experience, describing support deterioration over recent months. This reviewer reports unresponsive email support, offshore call centers with unhelpful guidance, and difficulty reaching management. The contrast suggests a possible shift in support quality or capacity.
The pricing is noted as somewhat high for managed solutions, though framed as justified by service quality in most reviews. The data points to a company delivering genuine technical expertise and responsiveness to engaged customers, but with potential growing pains in scaling supportβa gap worth investigating before committing.
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Wednesday, December 12, 2018
βWe started with Skytoaster a few years back. The supportβ¦β
We started with Skytoaster a few years back. The support service we got was excellent but has significantly deteriorated in the last few months. Calling support is useless. It is obvious their support is now done out of the country (some eastern European country, which they refused to say where). The help they give is generally useless. When asked to speak to the director of hosting, they said they couldn't forward our call. They also said they didn't have a direct number we could call and said we had to contact the admin office via the web. After 3 calls, we got the same answer. With a great deal of frustration and chasing down the key person, the issue got resolved. We now have a new problem and the usually email sent to "support" explaining ourissue, was met with no response whatsoever. Not even the usual auto-response acknowledging receipt of the email.
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Monday, October 10, 2016
βWe host quite a large number of sites and usedβ¦β
We host quite a large number of sites and used to balance them through a variety of hosting solutions for various purposes. Once we started using SkyToaster, we decided to move all of them onto their hosting platform. The team is incredibly helpful, responsive and take all of the grunt work of server administration off of our plate. I highly recommend SkyToaster for their awesome support and solutions. They have helped us grow our hosting options and consolidate our billing.
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Friday, July 4, 2014
βThough I have only been with the company for aβ¦β
Though I have only been with the company for a couple of months, I have so far from the service to be excellent. Patrick was able to give me a custom solution in their well-appointed Seattle location. The server has been fast and stable and I love their new control panel. I participate in the VPSBoard forum, which is where I originally saw their ad, & I was happy to see several SkyToaster employees participate there too. Though their managed solutions are somewhat pricy, all in all, I would not hesitate to recommend this company to anyone
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Thursday, July 3, 2014
Sepia RiverβI've been with Skytoaster for years now, moving from sharedβ¦β
I've been with Skytoaster for years now, moving from shared hosting to a VPS, and after working with nearly a dozen different hosting providers, I can't imagine a better home for my primary server. Skytoaster fan for life here, and they've gone above and beyond to earn that loyalty from me. Patrick and Sal are top notch guys.
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Thursday, July 3, 2014
sottwell.comβWhile almost any shared hosting provider will pretty much doβ¦β
While almost any shared hosting provider will pretty much do the job, the key factor in selecting a hosting provider has to be the service. As a 25-year veteran of working with computers, I can assure you that there is no such thing as perfect hardware that never fails. And there are a million and one ways to configure a million and one variations on server software. Patrick and the rest of the SkyToaster people are good. They know their stuff, and they're fast and friendly. I've never once had any support issue get a boilerplate "it must be your software" response, and I like to push the envelope and find the corner-case issues. Especially if you're a user of the MODX CMS, you're not going to get better hosting or support. Patrick is an active member of the MODX forum community, so SkyToaster support is extra-capable at dealing with MODX Revolution's quirks and server requirements.
