What is StaffConnect?
StaffConnect was founded in Australia by an ex promotions model, brand ambassador & software engineer. Today we’re a diverse team made up of programmers, engineers, customer support specialists, free thinkers + an actress / stunt double. We love what we do and want to do it better, so you can be confident in staffing more events while we handle all the tedious, routine, boring data stuff that excites us. Collectively we’ve been doing this for over 20 years and because of this we’ve partnered with some of the biggest names globally, who have grown with us since day one.
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StaffConnect Reviews (4)
- ★★★★★2
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
StaffConnect earns consistent praise for automation, ease of use, and notably strong customer support. Users across all reviews highlight how the platform streamlines staffing workflows—one reports that up to 80% of gigs self-fill through the software, dramatically cutting manual outreach. The colour-coded interface, cloud-based accessibility, and GPS check-in feature are cited as practical advantages, with one user emphasizing the credibility and trust it builds with teams and clients.
Support emerges as a standout differentiator. Multiple reviewers describe the team as knowledgeable, responsive, and willing to go beyond standard help—one notes they created a complex custom feature on a tight deadline. The software's broad functionality across scheduling, reporting, and crew management is valued, particularly by agencies managing large contractor networks.
Minor friction points surface in a couple of reviews. One mentions occasional location issues with the app, and another notes that some processes could be simplified or reordered for better usability. These concerns are outweighed by the overall positive feedback, but they suggest room for refinement in the interface design. The four-star and five-star ratings reflect strong satisfaction, though no reviewer claims the platform is flawless.
★★★★★
Thursday, May 6, 2021
““Easy, User Friendly, One stop shop for all you staffing…”
“Easy, User Friendly, One stop shop for all you staffing needs. ” Overall: I have used this software for several years and have always had every issue dealt with promptly. highly recommended Pros: Colour coding makes the interface super visual and increases ease of use. Connectivity to users simplifies booking and re-booking staff. Additionally, the support that is offered is second to none and aside from some locations issues, the app is brilliant.
★★★★★
Saturday, February 29, 2020
“Pros: The Automation and accuracy is a game changer, business…”
Pros: The Automation and accuracy is a game changer, business process, ability, management tools, ease of receiving statistical information is a game changer. It is Industry Leader in a world where campaigns and activations can be extremely people intensive, by implementing this software we are better placed to work with people and drive results for our clients than being "bogged" down with admin. The GPS check has provided so much ease of mind that people are in fact actually where they say they are - its builds trust with teams and clients, it also adds huge credibility. Reasons for Choosing StaffConnect: The functionality was and is well rounded, there is an over focus on business, campaign and crew, competitor products tend to be singularly focussed or more heavily weighted in one area. I also received in credible response from the team and felt that the company was one where the drive for success was aligned with how I work personally and in my company.
★★★★★
Wednesday, September 11, 2019
““GREAT SCHEDULING SOFTWARE AND EVEN BETTER SUPPORT” Overall: We had…”
“GREAT SCHEDULING SOFTWARE AND EVEN BETTER SUPPORT” Overall: We had been filling gigs by chasing a large bunch of contractors - phone, email, text, ambush . With StaffConnect, our people, see the posted gigs and come to us via the Software. It seems up to 80% of the gigs self-fill. Leaving only about 20% for us to chase - a huge increase in efficiency. Also because it is icloud based, we all can easily work from anywhere. Pros: Staff Connect is greatly simplifying what was a rather complex manual system of scheduling, tracking and getting reports from hundreds of independent contractors. It seems, every time we saw a problem, StaffConnect had the solution. StaffConnect Support is simply the best I have experienced. They are knowledgeable, quick to respond, extremely patient and calmly resist sarcasm when the answer to my question is right in front of me. The team went far and beyond in helping create the complex reports required by our business.
★★★★★
Wednesday, September 11, 2019
““Amazing Customer Service Team ” Pros: The customer service team…”
“Amazing Customer Service Team ” Pros: The customer service team is always there to help with any questions or glitches and reply promptly and solve problems efficiently. The dedicated team at staff connect also created an amazing complex feature upon our request (with a tight deadline!) which allowed us to make a huge payment structure transition with ease. Cons: There are a few processes that could be simplified or reordered allowing for greater ease of use.
