What is Tempworks Software?
Founded more than 20 years ago and headquartered in Minnesota, TempWorks Software® has grown from a start-up to an independent premier provider of staffing software solutions and payroll services for temporary staffing and recruiting companies nationwide. From online application portals to payroll, invoicing, flexible reporting, and more, TempWorks delivers groundbreaking solutions to any device. Built on a solid platform of integrity, independence, and dedication to excellence, we strive to create trusting partnerships with our clients, provide the highest level of service and deliver the technology our clients need to succeed and grow. With more than 130 employees, a management team that has an average tenure of 10+ years, and more than 500+ clients nationwide, TempWorks is committed to the technological advancements of the staffing industry.
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Tempworks Software Reviews (10)
- ★★★★★5
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★3
Review Summary
Generated using AI from real user reviews
Tempworks divides users sharply: some call it an excellent staffing platform with outstanding support, while others report serious technical instability and poor service responsiveness.
Satisfied customers praise the rich feature set, ease of use, and particularly the quality of support—describing the team as responsive, knowledgeable, and willing to go beyond standard hours to solve problems. Several mention smooth implementations and the ability to scale their business without friction. Long-term users (6+ years) credit Tempworks with helping them grow and modernize operations.
Dissatisfied customers cite frequent system crashes, page freezing, and being kicked out unexpectedly, describing these issues as draining to productivity. Two reviewers also complain about support quality—one about billing uncertainty for IT calls and lack of transparency, another about unresponsive ticket handling and unmet promises. One user characterizes the company's overall service as "horrible" despite acknowledging the software concept is sound.
The gap between these experiences is substantial. Implementation and ongoing support appear to be inconsistently delivered, or outcomes may depend heavily on account size or timing. Buyers should ask specifically about uptime guarantees, support responsiveness metrics, and implementation timelines before committing.
★★★★★
Wednesday, November 21, 2018
“The idea is great but the amount of time spent…”
The idea is great but the amount of time spent dealing with IT issues, pages not loading, freezing, & kicking us out of the system is all money down the drain in decreased productivity. Additionally, they bill you for nearly every call to the IT department. When asked how they determine what is billed and what isn't, it took 2 months and me repetitively requesting the information for me to get an answer. The days I used to enjoy working my staffing business have turned into days of frustration for myself and my staff dealing with a system that was over-promised and greatly under-delivers. Do not recommend. Save yourself time, money, and endless headaches by using a different company.
★★★★★
Tuesday, April 19, 2016
“TempWorks is a very easy to use, wonderful software package…”
TempWorks is a very easy to use, wonderful software package and service. To my surprise, almost every path was thought of in the rich feature set it provides. This software has allowed us to not only operate on a level much higher than a company of our size normally would, but it has allowed us to scale in growth without breaking a sweat. I can list so many features of this software that make it invaluable, but I suspect one's due diligence will lead them to the same conclusion. The thing that you will NEVER be able to determine until after you have decided is how a company will treat you after "the sale". How is their service? How is their support? This area alone is what gives the company 5 stars in my book. I have never experienced a company with the level of personal and thorough support as I have with TempWorks. They are responsive, knowledgeable and work to solve any problem I might have with a sense of urgency. When I contact them, I am treated with respect. I have had issues with payroll and they have stayed hours past closing to ensure we were taken care of. I still keep in touch with our implementation team as they were THAT professional and impressionable. And EVERY single technical support staff member is courteous and a pleasure to communicate with. We selected TempWorks, not because of the features they offer, (although they would have passed our test on that front), but because they operate with a strong set of values that is very hard to miss. I have worked from the owners to the support agents and I always feel like I am dealing with someone in my own family or company. I STRONGLY support TempWorks.
★★★★★
Friday, April 15, 2016
“After being with the same company for nearly 18 years…”
After being with the same company for nearly 18 years we decided to make a software change that would support our company's continued growth. After a great deal of research into numerous software programs, we decided to go with TempWorks. We are extremey pleased with our decision and have been surprised at all of the "extras" they have to offer that we were not aware even existed. The conversion was as seamless as possible and their support team was there for us 100% of the time. My only regret is not going with them sooner!
★★★★★
Tuesday, August 25, 2015
“Our company has used TempWorks for the last 6+ years…”
Our company has used TempWorks for the last 6+ years on a daily basis. As our business has grown over the years TempWorks has been instrumental in helping us achieve our utmost goals. From database issues, website portal , payroll situations, customizing reporting, I know I could always count on their knowledgeable and fantastic support team 24/7. TempWorks is a product that keeps on giving!
★★★★★
Wednesday, August 5, 2015
“Great software, horrible service and even worse company. TW created…”
Great software, horrible service and even worse company. TW created a nightmarish experience for my company. I wish I would've done more due diligence prior to contracting with them.
★★★★★
Friday, July 31, 2015
“The Tempwork's team is wonderful to work with and the…”
The Tempwork's team is wonderful to work with and the software is great! They have one of the best back office solutions in the industry and their front office is very easy to use!
★★★★★
Friday, June 19, 2015
“I would like to thank you and the TempWorks team…”
I would like to thank you and the TempWorks team for a successful implementation and support through our transition of Applicant Tracking Software. I realize that that we have only been a customer since May, 2015 but we have found the TempWorks software and the support team has gone far beyond expectations to ensure the success of our team. With over twenty years of experience in the staffing industry, I had not found an ATS company that was truly interested in the partnership with their customers until now. Eclipse made a decision to utilize the software and support of TempWorks and within a very short time period, four weeks, your team was able to convert five (5) years of data, provide exceptional training, handle report customizations and have us operational twenty (20) days earlier than our project plan. I feel that this alone is testimony to the great team you have developed at TempWorks. Thanks to the great job your team has done, Eclipse has already seen improvements in our overall efficiencies, User Acceptance along with an improved customer experience. We are truly appreciative of all the support thus far and look forward to partnering with the TempWorks team for years to come.
★★★★★
Thursday, June 18, 2015
“We have been using Tempworks since 2013 and are very…”
We have been using Tempworks since 2013 and are very pleased with our decision. Our company has gone completely paperless which was our original goal with the use of the Applicant Center and Infinity version of software. While it sounds like others have had struggles, I can tell you that I have not had the same experience. Transition to a new software is always a challenge and each program comes with its own difficulties - it is never an easy road. My experience with three of the large staffing company software products is why I'm giving this review. We have people up and running in a week on Tempworks where we used to have two weeks of dedicated software training. Feel free to contact me for more information.
★★★★★
Tuesday, January 20, 2015
“After getting off to a rough start with implementation, we…”
After getting off to a rough start with implementation, we have had some major improvements. Tempworks has given our internal staff the support required to get us on a much better path. We are pleased with the improvements as well as their commitment to provide the support needed to build trust and respect.
★★★★★
Friday, October 10, 2014
“The worst EVER! Mass email has been down for over…”
The worst EVER! Mass email has been down for over two weeks, promises, promises, no follow up on tickets, constantly locking up, and going down... I wouldn't even give this this things to my worst enemy, because they better!
