What is Stella Connect?
Stella Connect is a people success platform built specifically for customer service teams. With Stella Connect, brands can measure and boost the performance of contact center agents through specific customer feedback after every interaction. This leads to real-time collaboration and microcoaching that enhances workflow management, creates efficiencies, and ultimately results in a happier workforce and increased Net Promoter Score. Brands using Stella Connect include Jet.com, Williams-Sonoma, ESPN, Earnin and hundreds more across industries. Stella Connect is a part of StellaService, which is headquartered in New York City.
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