What is VisitUs Reception?
Enhance Staff Safety And Increase Productivity With Our Leading Visitor Management System! Seeking ways to improve your front desk and guest reception processes? Or do you want to track visitor hours, automate paper-based sign in and update your site evacuation procedures? Then it’s time to make the switch to VisitUs Reception, the industry leading Visitor Management System taking the business-world by storm.
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VisitUs Reception Reviews (54)
- ★★★★★39
- ★★★★★15
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
VisitUs Reception is widely praised by users and delivers strong value for visitor management. Nearly all reviewers highlight how easy to use the system is for both visitors and administrators, with a clean interface that requires minimal training. The product excels at core functions: email and SMS notifications alert staff when guests arrive, QR code check-ins speed up repeat visitors, customisable badge printing works well, and the system supports emergency evacuation features. Users also value the paperless workflow, cost savings from eliminating manual reception tasks, and professional appearance that reflects well on their organisations.
Customer support emerges as a genuine strength, with multiple reviewers naming staff members by name and praising responsiveness and willingness to build custom features. The software handles reporting, pre-registration, and Active Directory integration without friction. Setup is described as straightforward, and the system operates reliably once configured—several users call it a "set and forget" solution suited to under-staffed offices.
Criticisms are minimal and largely absent. One reviewer noted it was the second or third best option they trialled, and a few gave 4-star ratings without naming specific drawbacks, suggesting the product is solid but may not be exceptional in every dimension for every use case. Overall, the reviews reflect consistent satisfaction across small, medium, and large organisations in diverse sectors.
★★★★★
Wednesday, November 20, 2019
“Absolutely cannot fault the service we received from the VisitUs…”
Absolutely cannot fault the service we received from the VisitUs team .. Alister/Matt were both extremely helpful in coming up with a taylor-made solution and were a pleasure to deal with
★★★★★
Monday, November 18, 2019
“Been using the VisitUS Reception APP for a month and…”
Been using the VisitUS Reception APP for a month and very happy. Clean UI, Easy operation and Friendly customer support !
★★★★★
Saturday, November 9, 2019
“handy, good lucking and easy to configure. good functionality”
handy, good lucking and easy to configure. good functionality
★★★★★
Saturday, November 9, 2019
“We use this to track visitors to our church and…”
We use this to track visitors to our church and our preschool. works great to print badges, log visits, and notify people of deliveries.
★★★★★
Saturday, November 9, 2019
“Our Customers find it very easy to use, It's a…”
Our Customers find it very easy to use, It's a user friendly software
★★★★★
Wednesday, October 9, 2019
“Ease of use, feature function, and knowledge of the support…”
Ease of use, feature function, and knowledge of the support team.
★★★★★
Wednesday, October 9, 2019
“It has allowed us to take a greener approach to…”
It has allowed us to take a greener approach to our visitor registration at HQ by eliminating the need to use paper. We were also able to customize the application so that it fits what we require visitors to provide such as photo, who you are here to see, a signature for our visitor release form, and the SOS emergency feature.
★★★★★
Wednesday, October 9, 2019
“The ease of use for the administrators and our customers.”
The ease of use for the administrators and our customers.
★★★★★
Wednesday, October 9, 2019
“I like the Dashboard, and being able to preregister visitors.”
I like the Dashboard, and being able to preregister visitors.
★★★★★
Sunday, September 15, 2019
“Helps create so many efficiencies for our company and helps…”
Helps create so many efficiencies for our company and helps us cut down costs. It saves us time during our days by not having to have someone away from their desk dealing with visitors. It also helps create a better client experience with updated technology and a more streamlined process.
