What is Web Hosting UK?
Founded in 2001, Webhosting UK has grown to become one of the largest web hosting providers in the UK, serving over 35,000 customers and hosting in excess of 1,000,000 websites across our network. Unlike many competitors that have been brought and sold over the years, we have remained privately owned which has allowed us to retain our small business mentality towards customer care. This means we are accountable only to our customers. As a private company, we have a unique ability to invest aggressively in new and emerging technologies. Many of the hosting solutions we offer today are the direct result of our continued investment and ongoing research and development.
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Web Hosting UK Reviews (260)
- ★★★★★220
- ★★★★★24
- ★★★★★6
- ★★★★★1
- ★★★★★9
Review Summary
Generated using AI from real user reviews
Web Hosting UK earns overwhelmingly positive marks, though one recent customer had a serious problem they felt was mishandled.
The dominant theme across reviews is exceptional support staff—particularly team members like Albie S, Stenly, Adam, Santiago K, and Neil Wilson, who are repeatedly praised for being knowledgeable, responsive, patient, and helpful during setup, migrations, and troubleshooting. Customers consistently highlight quick response times and live chat availability. Beyond support, users commend reliable uptime, competitive pricing, and fast server performance. Several long-term customers (one mentions over 10 years) emphasize the consistency of service quality.
One 1-star review stands out: a customer who transferred domains and websites experienced a critical failure (sites and emails went down on launch day) and felt the company was slow to take ownership, instead pointing to suppliers. Though this customer eventually got help from an agent who resolved the crisis, the initial handling left them determined to move elsewhere. This represents a sharp contrast to the service most others describe.
For buyers evaluating this provider, the data suggests strong day-to-day support and technical reliability, but the single severe outage story warrants asking about their migration procedures and problem-escalation process before committing, especially if you're moving critical services.
★★★★★
Tuesday, October 25, 2022
“I want to share my experience with webhosting.uk. My Linux…”
I want to share my experience with webhosting.uk. My Linux VPS hosting purchased from webhosting.uk is running without any interruption which is I have customized. Before going with webhosting.uk I was using the DedicatedCore Linux VPS hosting which I am still using. It is also the best option to use with a reasonable and reliable price.
★★★★★
Friday, November 5, 2021
★★★★★
Wednesday, July 8, 2020
“I have to say it, I am not an easy…”
I have to say it, I am not an easy customer, and worse when I am dealing with new suppliers, but Albi from customer services defeat me in every question. Was absolutely brilliant. Thanks. I have a new supplier now.
★★★★★
Monday, July 6, 2020
“Academic Jobs Europe is a free job board for Academic…”
Academic Jobs Europe is a free job board for Academic and Research jobs in Europe. Find all kind of jobs, academic position in a quick and efficient way For more details visit our website https://jobs.edu.eu/
★★★★★
Tuesday, June 16, 2020
“Proffesional Company Great support from Albie S. 5/5 helped me…”
Proffesional Company Great support from Albie S. 5/5 helped me buying a host.
★★★★★
Sunday, June 14, 2020
“I was particularly impressed by their customer service — I…”
I was particularly impressed by their customer service — I spoke with Albie S, who was very knowledgeable and friendly. They guided me through the whole process of moving my domain and hosting to Webhosting UK, and made it very simple for me by answering every question I had. Thanks again Albie!
★★★★★
Thursday, October 31, 2019
“Stenly in Support was very professional, friendly and efficient and…”
Stenly in Support was very professional, friendly and efficient and quickly helped me with my issue. Many thanks
★★★★★
Tuesday, September 17, 2019
“Albie S has been technnically helpfully from start to finish…”
Albie S has been technnically helpfully from start to finish at WEBSHOSTINGUK ..... I got stuck in the registeration but he was able to direct me and grant me a quick path.... Congratulations Albie!
★★★★★
Tuesday, September 10, 2019
“Albie S is an amazing Sales Advisor, helpful, kindly and…”
Albie S is an amazing Sales Advisor, helpful, kindly and fantastic customer service.
★★★★★
Thursday, September 5, 2019
“First class support from Albie, quick response and very helpful”
First class support from Albie, quick response and very helpful
