Coralie M.
1 review written · 5.0 average
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Reviews by Coralie M.
★★★★★
Comments: I have worked with several systems. None are perfect. Each has it's positives and it's negative. Gradelink is a little complex at first, but it's flexibility is great once you get used to the system. I am most impressed with the Customer Service and Tech Team's response to us when we have a problem or need a feature in Gradelink that seems possible, but isn't in place at the moment. I've only had to make one request to get the ball rolling. Once I was told that I had to select one feature or the other that I wanted because Gradelink couldn't do both. I made my choice and forgot about it, but Gradelink people didn't forget. I just got an email that I they worked it out so that we could have BOTH features. I definitely call that ABOVE AND BEYOND customer service, tech support, and tech development. The Gradelink team at the other end really seems to work together to serve their clients.
