Danielle Hueston
1 review written · 5.0 average
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Reviews by Danielle Hueston
★★★★★
"A go-to platform for my agency" What do you like best? TRANSPARENCY - Unlike a lot of marketing platforms, Wishpond actually does what it advertises. The platform is user-friendly and intuitive. And I am always confident that I won't be tricked into over-promised features and delivered value. PRICE - I also like that pricing is so fair & there is no price gouging. I don't feel like I am being ripped off & the easy start-stop payment plans makes it easy to work with shifting client budgets without being on the hook to pay for a platform you aren't utilizing. FLEXIBILITY - I love how customizable the platform is. I can essentially imagine a campaign/workflow and am never nervous that Wishpond won't be able to accommodate. There is a workaround or a feature for just about anything & I appreciate that. SERVICE - No lie, upon contacting "chat" and being connected to Nick, I discovered he was the most informative, helpful Customer Service Desk/Support person I have ever spoken with in my entire life. I am 33. Give him a raise but don't take him away from his job. He's gold. I wish I encountered more people like him when I am in need of support & real answers. Bravo, Nick. And thanks to Wishpond for the great customer service. What do you dislike? Sometimes the platform can be a little slow (ie downloading leads) I would love a more robust, in-depth reporting dashboard More design-friendly options would be great (better web fonts, cleaner more modern templates, etc.) Recommendations to others considering the product: Do it. What problems are you solving with the product? What benefits have you realized? A ton but the two biggest & most important are: 1. Being able to quickly execute digital + social campaigns without the need for a programmer or getting my clients IT department involved. 2. Being able to test, learn, & optimize methods of entry, lead generation, etc.
