Vlad Dumitrescu
IT Director · 51-200
1 review written · 4.0 average
Vlad Dumitrescu's favourite software
No favourites yet.
Reviews by Vlad Dumitrescu
★★★★★
The price point stopped me cold when I first saw it. Non-profits and schools don't exactly have fat IT budgets, and I spent a solid two weeks trying to justify this to our finance committee. What tipped it was PathSolutions' willingness to work with us on a non-profit discount, which nobody on their site advertises clearly. You have to ask. Once we cleared that hurdle, the onboarding was genuinely quick, and within the first few weeks I could see exactly which devices were dragging down our VoIP quality. For what we're paying, the visibility we're getting is hard to argue with.
That said, I do wish the pricing tiers were more transparent upfront. Smaller organizations shouldn't have to negotiate blind. The monitoring features themselves are solid, and even my less technical staff can understand what the dashboards are showing. Customer support has been responsive every time I've reached out. Seven or eight weeks in, I'm already recommending this to two peer institutions, with the caveat that they go in ready to have a real conversation about budget before signing anything.
