What is Eco Web Hosting?
Eco Web Hosting focuses on fast and eco-friendly website hosting. Our team wanted to create a company that values quality products and exceptional customer service over acquisitions and sales figures. With over 35,000 sites hosted, we've built a powerful hosting platform that's designed for optimal speed and performance. We also constantly work to reduce our environmental impact, planting trees to offset our employees' carbon footprints, planting trees for each hosting package purchased, and helping to fund other Gold Standard environmental projects. Find us on: * Twitter: https://twitter.com/ecowebhostinguk * Facebook: https://www.facebook.com/EcoWebHostingUK/ * LinkedIn: https://www.linkedin.com/company/eco-web-hosting-ltd/
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Eco Web Hosting Reviews (106)
- ★★★★★106
- ★★★★★0
- ★★★★★0
- ★★★★★0
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Review Summary
Generated using AI from real user reviews
Eco Web Hosting earns nearly universal praise, with all 50 recent reviews rating the service five stars. The overwhelming consensus centers on exceptional customer support, with users repeatedly highlighting fast response times—often within hours or even on weekends and bank holidays—and named staff members (Scott, Carl, Mike, and Chris) singled out for their knowledge, patience, and willingness to solve problems hands-on. Customers appreciate the responsive support even more when comparing it to previous hosting providers.
Beyond support, users praise competitive pricing, reliable uptime over multi-year tenures, and straightforward technical capabilities like one-click software installation. Several mention the company's environmental commitment as a meaningful differentiator. A notable pattern is long-term retention: multiple reviewers report staying with Eco Web Hosting for three to six years, citing consistent service quality and genuine care for customers. A handful note that the team helped them navigate hosting decisions despite limited technical knowledge, suggesting accessibility for beginners.
No critical themes emerge across these reviews—there are no mentions of downtime, billing disputes, slow servers, or feature gaps. The closest to a complaint is one user who encountered an auto-renewal issue, but the company immediately refunded and offered a discount. The sample is uniformly positive, with no dissenting voices present.
★★★★★
Thursday, June 18, 2020
“Love Form India, Awesome Experience, Decent Support, Using for 1…”
Love Form India, Awesome Experience, Decent Support, Using for 1 year.
★★★★★
Thursday, June 18, 2020
“Great tech support. Very patient, very trustworthy. I highly recommend…”
Great tech support. Very patient, very trustworthy. I highly recommend this service
★★★★★
Monday, June 8, 2020
“I had some issues with moving my domain and every…”
I had some issues with moving my domain and every other issues seem to pop up but they replied so quickly and even on a Sunday and sorted out all my problems and now my site is good to go! 10 times better customer service and any hosting provider I have used
★★★★★
Thursday, June 4, 2020
“Scott And Chris really quick to respond and very helpful.…”
Scott And Chris really quick to respond and very helpful. Fixed some issues I was having with a clients email account no problem.
★★★★★
Monday, June 1, 2020
“Every time I have an issue the Eco Web Hosting…”
Every time I have an issue the Eco Web Hosting team - Scott, Mike and the rest are always on hand to help, with very fast response times indeed. Flawless service, and I would highly recommend to anyone who's looking for a supportive hosting provider at very a generous price!
★★★★★
Sunday, May 31, 2020
“Great work! A support guy, Mike, was very polite and…”
Great work! A support guy, Mike, was very polite and helpful. I got a reply in the same day, maybe an hour later. Not to mention it was Sunday!
★★★★★
Friday, May 29, 2020
“I don't know you but I love these guys. Their…”
I don't know you but I love these guys. Their products are top quality and their prices are unbeatable. You feel that they care about you and charge fair prices.
★★★★★
Thursday, May 28, 2020
“I've been a customer for 3 years and each time…”
I've been a customer for 3 years and each time over those years I've had a query or needed help, I've had my issue resolved promptly. Fantastic customer service and I confidently recommend their services to my friends
★★★★★
Tuesday, May 26, 2020
“Carl was extremely knowledgable, efficient, patient and helpful trouble shooting…”
Carl was extremely knowledgable, efficient, patient and helpful trouble shooting my annoying email problem. He is a super geek and deserves a super geeky promotion! ??
★★★★★
Tuesday, May 26, 2020
“Excellent customer service. I've only just switched to Ecoweb, but…”
Excellent customer service. I've only just switched to Ecoweb, but my experience so far is extremely good. I had a slightly obscure email problem, which they fixed for me within 48 hours over a bank holiday weekend. I'm also paying less than I did through my previous provider. Great experience so far!
