What is Host Media?
Our expertise in hosting solutions dates back to 2002 but we actually launched Host Media in 2008. With our range of powerful server resources, we wanted to provide heavy media and application based hosting that will not fail under the stress that is created by media based websites and applications. We continue to use our rule on overselling. We do not do it and will sell what we have, so you know that when you order your hosting plan that the hosting space is dedicated to you, not anyone else. We pride ourselves on customer service and providing the best hosting solution possible. If you have any questions or would like to know more please contact a member of the team: sales@hostmedia.uk
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Host Media Reviews (143)
- ★★★★★130
- ★★★★★7
- ★★★★★3
- ★★★★★1
- ★★★★★2
Review Summary
Generated using AI from real user reviews
Host Media receives overwhelmingly positive reviews, with 42 five-star ratings out of 50 and strong satisfaction across nearly all dimensions. Users consistently praise the company's responsive support, competitive pricing, and reliability. Many describe support staff as knowledgeable, patient, and willing to go beyond standard service—helping with migrations, downgrades, and technical troubleshooting even when customers caused the issues themselves. Long-standing customers (some for over a decade) repeatedly cite zero or minimal downtime and note the company's particular strength in specialised hosting like Cold Fusion.
The few criticisms are minor and scattered. Three reviewers gave 3–4 stars, citing occasional delays in payment processing and, in one case, inconsistent technical support quality where certain issues required repeated requests before resolution. Another reviewer noted that support sometimes prioritises closing tickets over solving underlying problems. One user mentioned a minor interface frustration with email login lockouts.
Overall, Host Media appeals to buyers seeking affordable, dependable hosting with hands-on customer service. The company works well for long-term customers and those needing niche solutions. The rare negative feedback suggests support consistency can vary, but it does not significantly detract from the strong reputation reflected in these reviews.
★★★★★
Friday, January 19, 2024
★★★★★
Tuesday, January 16, 2024
“The hosting company is unparalleled in its service. Having been…”
The hosting company is unparalleled in its service. Having been a customer for several years, I can attest to the consistently high level of service. The support team is well-trained and consistently resolves issues with dedication. The sales team is exceptionally cooperative and always ready to tailor solutions to your specific requirements and exceed expectations. I highly recommend them.
★★★★★
Wednesday, November 8, 2023
“Good support. They always helped me out with technical problems,…”
Good support. They always helped me out with technical problems, even when I caused the problem myself.
★★★★★
Saturday, September 2, 2023
“Wow! Superb prices & even better services ?? - Flawless…”
Wow! Superb prices & even better services ?? - Flawless & wish I'd found you earlier ?? - Well deserved 5/5 ***** - Thank you Hostmedia ????
★★★★★
Sunday, August 20, 2023
“Simply the best! And after 30 years, I KNOW!!!!”
Simply the best! And after 30 years, I KNOW!!!!
★★★★★
Sunday, August 20, 2023
“Simply the best! And after 30 years, I KNOW!!!!”
Simply the best! And after 30 years, I KNOW!!!!
★★★★★
Thursday, August 17, 2023
“They have gone above and beyond to make sure everything…”
They have gone above and beyond to make sure everything works correctly and that all my concerns and questions have been answered to my satisfaction. Stellar team and a joy to work with.
★★★★★
Thursday, August 17, 2023
“They have gone above and beyond to make sure everything…”
They have gone above and beyond to make sure everything works correctly and that all my concerns and questions have been answered to my satisfaction. Stellar team and a joy to work with.
★★★★★
Monday, August 7, 2023
“I have been a loyal customer of Hostmediauk.com for over…”
I have been a loyal customer of Hostmediauk.com for over nine years, and I must say that their exceptional support team has continuously exceeded my expectations. This review comes with utmost satisfaction and gratitude for the outstanding service they have provided me throughout the years. First and foremost, their support team is truly remarkable. Whenever I encountered any hosting issues, they swiftly responded and resolved them within hours. Their promptness and efficiency are commendable, as they always go the extra mile to ensure my website remains up and running smoothly. I couldn't ask for a better support team! Not only does Hostmediauk.com excel in their technical support, but they also showcase unparalleled patience and understanding. On occasions when I downgraded my hosting plan, they patiently guided me through the process and ensured a seamless transition. Their willingness to assist me, even for tasks beyond their core responsibilities, showcases their dedication to customer satisfaction. I must admit that I've invested in their services only once, but I have taken advantage of their exceptional support countless times. Despite being a long-standing customer, Hostmediauk.com continues to treat me with the same level of respect and urgency as they did from day one. Furthermore, their hosting services have proven to be highly reliable. My website experiences minimal downtime, which is crucial for my business. Hostmediauk.com's commitment to providing a stable and secure hosting environment is truly commendable. It's reassuring to know that my online presence is in capable hands. In summary, Hostmediauk.com is an exceptional hosting provider with a top-notch support team. They have consistently gone above and beyond to resolve any hosting issues I've encountered, always delivering prompt and effective solutions. Their patience, dedication, and reliability are unmatched, making them deserving of more than just a five-star rating. If you're looking for a hosting provider that truly values its customers and provides exceptional support, I highly recommend Hostmediauk.com. Trust me, you won't be disappointed! Thank you, Hostmediauk.com, for being an integral part of my online journey and for your unwavering commitment to customer satisfaction. Note: This review is based on my personal experience and may not reflect the experiences of others. My hosted sites are :- 1) rupanjan.in 2) kriyasolutions.in
★★★★★
Saturday, July 29, 2023
“Always quick and easy to sort out any problems”
Always quick and easy to sort out any problems
