Live Chat Software
A visitor lands on your website with a question, and right now they either bounce, dig through your FAQ, or wait for an email reply that won't come for hours. Live chat software puts a real person (or a guided conversation) directly in the browser window, cutting that friction in half. You can monitor who's on your site and reach out proactively before they leave empty-handed, route conversations to the right team member, and keep the full chat history tied to that customer so context never gets lost. The result is faster problem-solving, higher conversion rates when someone's on the fence, and customers who feel heard instead of abandoned in a support queue. If you are after something more specific, have a look at our Chat Bot Software, Customer Service Software, or Help Desk Software categories.
LivePerson makes life easier by transforming how people communicate with brands. LiveEngage, the company's enterprise-class platform, empowers consumers to stop wasting time on hold with 1-800 numbers and, instead, message their favorite brands just as they do with friends and… Learn more about LivePerson.
Founded by a team from Google, Apple, and Intuit, Smith.ai is known for superior live chat and virtual receptionist services. Our North America-based, friendly, and professional agents handle calls, chats, texts, and Facebook messages, book appointments, pre-qualify leads… Learn more about Smith.ai.
LiveChat - premium live chat software for online sales and customer service. For over 20 years, we've been working on a beautiful and simple live chat product for real-time customer service and online sales. Now, LiveChat is used by more than 30,000 businesses in over 150… Learn more about LiveChat.
Business Live Chat for Microsoft Teams, Slack, Google, and AI Chatbots with ChatGPT. Talking to your customers should be easy. Chat with them from the collaboration tools you already use: Microsoft Teams, Slack, Google Chat, Webex, and Zoom. Build ChatGPT powered AI chatbots… Learn more about Social Intents.
Smartsupp is FREE live chat with visitor recording & unlimited number of agents. Your customers are on your website right now. Chat with them and see what they do. Learn more about Smartsupp.
Userlike is one of the leading live chat and customer messaging solutions that allows you to connect with your leads and customers through website chat _and_ mobile messaging apps such as Facebook Messenger, WhatsApp, Telegram and more. It comes with a lot of powerful features… Learn more about Userlike.
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key Value Propositions Smarter Conversations: Available across first and… Learn more about Freshchat.
Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer assistance proactively. Provide Support offers one of the most reliable Live… Learn more about Provide Support.
Zendesk Chat develops intuitive products that redefine online customer experiences. Zendesk Chat's award-winning live chat solution helps businesses increase sales conversion by engaging important leads on their websites. With thousands of customers using Zendesk Chat daily, it… Learn more about Zopim.
Tiledesk S.r.l. was founded in Italy in 2020 as a spin-off project of Frontiere 21 S.r.l., a boutique IT consulting firm, mainly focused on messaging and cloud-based mobile applications. Tiledesk project started in 2017 with the development of Chat21, a live messaging open… Learn more about Tiledesk.
Chat Outsource focuses on providing your audience with the best customer experience. Our team consists of trained professionals who can deliver true personalization to each and every client of your business. Our finest customer engagement practices allow us to not only promise… Learn more about Chat Outsource.