What is Encompass CX?
Encompass-CX is a client experience platform that measures the overall health of an account base. We ingest relationship surveys and customer metrics to determine WHO at each account is having a good or poor experience. This information is put o the mobile or desktop device of the teams that can take action. Along with the measurement, we offer a full tracking system to make sure you not just collecting data but using the data to improve your overall business.
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