GoToAssist
★★★★★ 1.0 · 2 Reviews
What is GoToAssist?
Simplifying how people interact with each other and the world around them to drive meaningful insight, deeper relationships and better outcomes for all has helped LogMeIn grow to become one of the world’s top 10 SaaS companies with a leadership position in every one of our markets. With a platform that supports tens of millions of daily users, over a billion customer interactions and twenty billion voice minutes per year, we have not only capitalized on but helped invent the modern way of working – flexible, dispersed, mobile, efficient and productive. Our easy-to-use products are adopted by professionals and leveraged by small to medium-sized businesses the world over who are looking for increased insight into their customers' journeys, simpler internal and external collaboration, and a more empowered workforce.
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GoToAssist Reviews (2)
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★2
Review Summary
Generated using AI from real user reviews
GoToAssist appears to be a scam operation based on these reviews, not legitimate remote support software.
Both reviewers describe alarm tactics designed to panic users into calling a phone number—fake virus warnings that escalate in severity, pressure to act immediately, and reluctance to provide verifiable company information. One reviewer noted the story shifted from virus detection to unauthorized access attempts when questioned. The second reviewer discovered the person on the phone was actually the source of the problem, suggesting a social engineering attack rather than genuine IT support.
Neither review treats this as a malfunctioning software product; both treat it as a scam targeting unsuspecting users. If you are researching remote support tools for legitimate business use, look elsewhere. If you received a similar unsolicited alert or call, it is almost certainly fraudulent.
★★★★★
Sunday, September 2, 2018
“Got a new computer, within 5 minutes the sound comes…”
Got a new computer, within 5 minutes the sound comes on. say's I got a virus, gives me some code and I'm told if I didn't call them right away or they would lock my computer to prevent contamination of the network. Called from work, they did not give me there website at first, took about 6 request. The condition went from virus to someone tried to access my computer. Reviewed their website, got the impression that they just wanted to get you in a panic and sign up.
★★★★★
Tuesday, July 12, 2016
“This is obviously a scam. They tried to get me…”
This is obviously a scam. They tried to get me for 500.00 until I realized the person I was on the phone with was the one that was hacking my computer in the first place.
